GuidesChecklists and next steps

Checklists and next steps

Checklist after an IHSS Notice of Action

Read the authorized tasks, start or finish provider enrollment, set up timesheets, and ask about share of cost and EVV.

About 4 minutes to read. Based on CDSS and DHCS public program pages retrieved 2026-09-13. County offices apply these rules. Hourly rates, hour totals, and wait times are local and change.

Short answer

When the Notice of Action arrives, read the authorized tasks, confirm who the provider will be, finish enrollment if it is still open, set up timesheets and EVV, and ask whether a Medi-Cal share of cost will affect the warrant. The notice is the plan that counts.

Who decides

The county IHSS office issued the notice and processes enrollment and timesheets. Medi-Cal decides share of cost. The State issues the provider payment.

What to do next

Read the notice all the way through, file a copy, and check enrollment and timesheet setup before you expect a paycheck.

Read the notice as the authorized plan

The Notice of Action is the list that counts for a specific person. It is not a suggestion and not a family estimate. Read the authorized tasks, the hours attached to those tasks, and any attachments the county included. File the envelope or the portal download in the same folder as SOC 295 and SOC 873.

If you are the adult child who has been gathering pages, confirm you are listed so you can ask questions about what you just read. The families page treats this as the turn from applying to running the case.

Checklist once the notice is in your hands

  1. Read every authorized task. Compare it to the typical day you described at the visit.
  2. Note the case number and the worker name printed on the notice.
  3. Decide whether the named provider plan still matches who will actually give the care.
  4. If you or another person will be the individual provider, check enrollment: orientation, SOC 426, provider agreement, background check where required.
  5. Ask the county or Public Authority how to submit timesheets for the first period.
  6. Ask whether EVV applies, and which method.
  7. If you live in the home, ask about SOC 2298 live-in self-certification.
  8. Ask Medi-Cal or IHSS whether a share of cost will come out of the warrant.
  9. Ask how providers are paid locally. Do not assume a date or an amount.

Match the work week to the notice, not to hope

You may already be giving more help than the notice lists. That is common. Timesheet what is authorized. If the gap matters, use if hours seem low rather than claiming extra categories on the first sheet. Workweek and overtime rules are local. Ask the county or Public Authority before you build a schedule around a number you heard elsewhere.

If the family will change who gives the care, do that as a provider change, not as an informal swap on the timesheet. The recipient hires and can end the individual provider relationship. The new person still has to enroll.

Share of cost and the first warrant

CDSS says unpaid share of cost can be deducted from the provider warrant, and the recipient then pays the provider that amount. Ask early, while you are setting up pay, so the first check is not a surprise. Keep that answer with the notice. First payment walks through the rest of the warrant questions.

Tell the people who need the same facts

  • Your parent: they remain the employer in the usual case
  • The listed contact: they handle county callbacks
  • The provider: they need the authorized task list before the first timesheet
  • Siblings: one shared copy of the notice beats three separate county calls

Coordinating siblings and tracking paperwork keep this from turning into a second application.

Do not restart the application unless the county asks

A notice means the county already has a case. Sending a new SOC 295 because you are impatient usually creates a duplicate, not a faster paycheck. If a page is missing, send that page. If hours look short, use if hours seem low. If the provider is changing, use changing a provider.

Keep one copy of the notice in the folder and one where the provider can see the authorized tasks before the first timesheet. If you live in the home, ask about SOC 2298 in the same week you ask about EVV, so the first period uses the method that applies to you. If a sibling will take a shift, write who is enrolled before anyone claims time. If you want help reading the notice next to the enrollment packet, ask for help. The county already decided the hours on this notice. You are lining up the next pages.

Questions people ask

Is the notice the same as a paycheck?
No. The notice authorizes tasks and hours. Payment follows enrollment and accepted timesheets. See [first payment](/guides/first-ihss-paycheck-what-to-expect).
What if I disagree with the hours?
Re-read the authorized tasks first. Then use [if hours seem low](/guides/if-ihss-hours-seem-low). The notice itself explains hearing steps if you want that path.
Can I start work the day the notice arrives?
You can give care. Paid authorized time still waits until the provider is enrolled and the county’s timesheet rules are in place. Ask the office when paid time can begin.

Ask for help navigating care for a parent

Share a few details if you want help organizing IHSS paperwork so a parent can stay home. This form is for follow-up contact, not an eligibility decision. Your county IHSS office and Medi-Cal decide the case.

  • A coordinator follows up
  • County decides eligibility
  • You can stop anytime
  • Educational help

For example: starting an IHSS application, provider enrollment, or county forms. Keep medical records and diagnoses for the county packet.

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