For patients & families

Stay home with help that Medi-Cal may already cover.

IHSS is a California program for eligible aged, blind, or disabled people — including some children — who need in-home assistance as an alternative to out-of-home care. It is administered with Medi-Cal. A county social worker assesses what you need and how many hours can be authorized.

You choose who comes into the home

If you are approved, CDSS says you hire your individual provider — and you are that person’s employer (hire, train, supervise, and fire). That can be a family member, a friend, or someone the county Public Authority list can help you find. Some counties also offer contracted providers or county homemakers.

The assessment is in your home

A county social worker interviews you at home, looks at which daily tasks you can safely do yourself, and authorizes service types and hours using Functional Index Rankings and Hourly Task Guidelines. You (and, if appropriate, family or a licensed health professional) can share information. A Health Care Certification form (SOC 873) — or acceptable alternative documentation — must reach the county before services are authorized.

This is not a hospital or nursing-home benefit

IHSS is for people living at home or in an abode of their own choosing. Acute-care hospitals, long-term care facilities, and licensed community care facilities are not “own home” for this program.

We handle the paperwork with you.

Share a few details. A California Home Help coordinator will follow up about IHSS and Medi-Cal forms — not to sell an AI companion, and not to tell you that you are already approved.

  • No diagnosis asked
  • County still decides
  • You can stop anytime
  • Operated by Sevah

For example: starting an IHSS application, provider enrollment, or county forms. Please do not include medical records or diagnoses.

FAQ

Frequently asked questions

Is California Home Help a county or Medi-Cal office?

No. We are a private service operated by Sevah Robotics, Inc. We help families understand IHSS and complete paperwork. Approvals, hours, and payments are made by the county and the state.

Do you guarantee that I will be approved or paid?

No. Nobody except the county IHSS program and Medi-Cal can decide eligibility, authorized hours, or provider enrollment. We will not tell you that you “qualify” from a website form.

Can a family member be paid?

Often yes for an adult child, other relative, friend, or neighbor who finishes provider enrollment. A spouse, or a parent of a child under 18, is generally not paid under PCSP. Other IHSS sub-programs can allow it. Check with the county rather than treating a national article as California law.

Does the family ever pay the caregiver?

The State issues the provider check for authorized hours. If the recipient has a Medi-Cal share of cost, CDSS says unpaid share of cost can be deducted from that check and the recipient then pays the provider. Ask the county whether a share of cost applies. We will not quote an amount.

Is this the same as home health or a nursing facility?

No. IHSS is in-home personal and household help for people who can live at home. Skilled nursing and therapy are different Medi-Cal or Medicare benefits.

What do you need from me to get started?

A name, a way to reach you, your county if you know it, and whether you are the caregiver or the person who needs care. Please do not send medical records or diagnoses through the form.

We handle the paperwork.

Tell us whether you give care or need it. A coordinator helps with IHSS and Medi-Cal forms. The county still decides.

Get started