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IHSS in Contra Costa County

East Bay IHSS in Contra Costa County: Medi-Cal, the assessment, and family providers under statewide program rules.

About 4 minutes to read. Based on CDSS and DHCS public program pages retrieved 2026-09-13. County offices apply these rules. Hourly rates, hour totals, and wait times are local and change.

Short answer

Contra Costa County is the East Bay county that runs its own IHSS office under statewide CDSS and Medi-Cal rules. Families confirm Medi-Cal, file SOC 295 with the office on the CDSS list, complete the home assessment, and enroll a family provider when that is the plan.

Who decides

Contra Costa County IHSS and Medi-Cal decide eligibility, authorized tasks, and who can be paid. California Home Help explains the statewide rules and can help you organize paperwork.

What to do next

Locate Contra Costa County on the CDSS county IHSS office list, confirm Medi-Cal, and submit SOC 295 for the person who lives in the county.

East Bay IHSS through Contra Costa County

Contra Costa County is an East Bay county that people often fold into Alameda County in conversation. IHSS does not fold them together. In-Home Supportive Services is statewide. Contra Costa County social services owns the file when the recipient lives in Contra Costa County. Alameda County owns Alameda County files. Medi-Cal, administered by DHCS, still sits underneath both.

Statewide eligibility applies from the shoreline cities to the far-east communities: California residence, Medi-Cal determination, living at home, SOC 873 or accepted alternative documentation, and an in-home assessment. A hospital or licensed community care facility is not “own home.”

Finding the Contra Costa County IHSS office

Open the CDSS county IHSS office list and find Contra Costa County. Use that listing. Do not call an Alameda County number because you commute that direction. Do not treat a city senior desk as intake unless CDSS points you there. This article will not invent a local address.

Ask the listed office how to file SOC 295. If the parent lives in Contra Costa County and you live in Alameda County or Solano County, you still file in Contra Costa County. The recipient’s home county controls.

Medi-Cal, the assessment, and an adult child

Helping a parent apply and families are the family-facing maps. Confirm Medi-Cal on BenefitsCal. File SOC 295. Return SOC 873. Attend the visit if asked. Read the Notice of Action. Enroll if you will give the care. Ask Contra Costa County how to be listed so staff can speak with you.

  • The social worker authorizes tasks using Functional Index Rankings and Hourly Task Guidelines.
  • Personal care and household help must be things the parent cannot safely do alone.
  • The Notice of Action is the only list that counts.
  • Companionship by itself and skilled nursing usually sit on a different benefit.

This guide will not invent Contra Costa County wait times. Call once about a complete file. Ask the office what is typical locally. Incomplete packets sit. Extra medical records rarely replace a missing signature. An Alameda County neighbor’s notice is not a Contra Costa forecast, even when both households sit in the East Bay.

Family providers in Contra Costa County

Get paid to care for a parent and caregivers cover who is commonly allowed. Adult children, other relatives, friends, and neighbors can be providers after enrollment. Finish orientation, SOC 426, SOC 846, and a DOJ background check where required. The recipient is the employer. The State issues the check. The county Public Authority can explain registry options.

Do not import an Alameda County wage. Ask Contra Costa County for the current rate. Ask which sub-program applies before you assume a spouse or a parent of a minor can be paid. PCSP generally leaves those roles unpaid. CFCO, IPO, or IHSS-Residual can allow payment.

Share of cost on a Contra Costa Medi-Cal case

Some Medi-Cal recipients have a monthly share of cost. Unpaid share of cost can be deducted from the provider warrant, and the recipient then pays the provider that amount. Ask county Medi-Cal staff. This page does not quote an amount.

EVV after Contra Costa County authorizes hours

EVV methods include ESP, TTS, and the EVV app. Live-in providers who self-certify on SOC 2298 have different steps. Ask Contra Costa County or the county Public Authority which method to use. Do not copy a San Francisco or Alameda County setup without asking.

What not to assume in Contra Costa County

  • Do not treat East Bay as one IHSS office.
  • Do not invent wait times or wage rates.
  • Do not file in Alameda County for a Contra Costa County resident.
  • Do not skip Medi-Cal or SOC 873.
  • Do not expect payment before enrollment and authorized timesheets.

Official pages: CDSS IHSS and the office list. For packet help, ask for help.

Questions people ask

Is Contra Costa County part of Alameda County IHSS?
No. Both are East Bay counties. Each has its own social services office. File where the person who needs care lives.
How do I find the Contra Costa office?
Use the CDSS county IHSS office list. This guide does not invent a phone number or street address.
Can a friend be the paid provider instead of an adult child?
CDSS says friends and neighbors may be providers after enrollment, along with family members and someone from the county Public Authority list.

Related pages on California Home Help

Ask for help navigating care for a parent

Share a few details if you want help organizing IHSS paperwork so a parent can stay home. This form is for follow-up contact, not an eligibility decision. Your county IHSS office and Medi-Cal decide the case.

  • A coordinator follows up
  • County decides eligibility
  • You can stop anytime
  • Educational help

For example: starting an IHSS application, provider enrollment, or county forms. Keep medical records and diagnoses for the county packet.

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