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Common situations
A Family Checklist for the IHSS Assessment Visit
A factual family checklist for the IHSS home visit: typical-day notes, SOC 873, ID, who will be present, and the walker or shower setup as used. Do not inflate. Do not shrink.
About 4 minutes to read. Based on CDSS and DHCS public program pages retrieved 2026-09-13. County offices apply these rules. Hourly rates, hour totals, and wait times are local and change.
Short answer
Before the county social worker visits, gather typical-day notes, confirm SOC 873 is in the file, have identification the county asked for, decide who will be present, and leave walkers and shower equipment as they are actually used. Describe the help that happens. Do not inflate. Do not shrink. The worker authorizes tasks from that picture using Functional Index Rankings and Hourly Task Guidelines.
Who decides
The county IHSS social worker assesses need in the home and authorizes tasks and hours. You and the recipient describe a typical day. Medi-Cal still has to be in place for the case to finish.
What to do next
Write a short typical-day list, confirm SOC 873 was returned, ask the recipient who should be in the room, and leave mobility and bath equipment where they are used.
This is a factual list, not a performance plan
A family helping a parent after a hospital stay, or a grandparent after a fall, often wants a checklist they can hold. Preparing for the home visit is the parent-journey companion. What to expect at the assessment is the statewide visit explainer. This page is the kitchen-table list: what to have in hand, what to leave in place, and what not to do.
The social worker uses Functional Index Rankings and Hourly Task Guidelines. You do not need to quote those tools. You need an accurate typical day. Do not inflate. Do not shrink.
Paper and identification
- Confirm SOC 873 or acceptable alternative documentation reached the county
- Medi-Cal case number if you have it, spelled as it appears on the file
- A copy of SOC 295 and the date it was submitted
- Identification the county asked the recipient to show
- Written permission so the county can speak with a listed family contact, if that is not already on file
Do not stack the entire medical chart on the coffee table unless a worker named a page. Extra unlabeled records slow a visit. Keep discharge instructions for your own care routine.
Typical-day notes in task words
For a few ordinary days, write what help actually occurs. Use task words, not diagnosis names and not hour totals.
- Bathing, grooming, dressing, and toileting: who does which part, and whether hands-on help is needed
- Moving from bed to chair, or in and out of the shower, including whether a second person steadies
- Meal preparation, meal cleanup, and help with eating
- Laundry, housecleaning tied to staying safely home, food shopping, and other related household tasks
- Accompaniment to health-related appointments when someone must go along
- Nighttime help that actually happens, described as tasks, not as a request for around-the-clock coverage
If confusion or a mental impairment creates specific risks, describe those facts. That is not a cue to claim protective supervision as a package. The worker decides categories.
The home as it is used
Leave the walker, cane, shower chair, raised toilet seat, and hospital bed where they are used. If the person dresses in a chair because standing is unsafe, say so in that room. If meals are prepared in a microwave because the stove is not used, show that kitchen. A staged independent setup teaches the wrong day.
If two people in the home both have IHSS cases, keep the visit focused on the person being assessed. Two cases in one home is the household explainer. Do not blend two typical days into one story.
Who will be present
The recipient decides who may sit in. An adult child can be there if wanted. Let the recipient answer first. Add the tasks they skip or minimize. If siblings disagree, pick one extra speaker for this hour. You can sort family politics after the worker leaves.
Workers often cannot discuss the file later with a relative who is not listed. Ask about that authorization on the same day if it is still open. Who the county can talk to is the follow-up.
What not to do
- Do not inflate need to chase hours
- Do not shrink need to look brave
- Do not request around-the-clock coverage as a single product
- Do not quote a wage or an hour total from another family
- Do not argue the Functional Index tables unless you are answering a question about a task
Read CDSS IHSS and your county office. If you want help turning typical-day notes into a calm folder, you can ask for help.
Questions people ask
- Should we clean the house as if company is coming?
- The worker needs the home as it is used. A walker in a closet and a shower chair in the garage hide the real setup. Ordinary tidy is fine. A staged independent house is not useful.
- Can more than one relative talk?
- Usually the recipient answers first. Others add what they see if the recipient wants them there. Pick one extra voice if you can so the visit is not a debate. Ask the worker how they want two speakers handled.
- Do we bring a requested hour total?
- No. Describe tasks. The county writes hours on the notice. A family spreadsheet of requested totals is not the assessment method.
- What if needs changed after the last visit?
- Ask the county for a new assessment. [Asking after a change](/guides/asking-for-new-ihss-assessment-after-change) is that path. Bring an updated typical-day list, not a fight about the old notice.
Official sources for this guide
Related pages on California Home Help
Official program pages: CDSS: In-Home Supportive Services, CDSS: IHSS for children, County IHSS offices, CDSS: IHSS providers, CDSS: provider orientation, CDSS: Electronic Visit Verification, CDSS: Electronic Services Portal, DHCS: Medi-Cal, Apply for Medi-Cal, BenefitsCal, CDSS: hearing requests, CDSS: forms catalog, CDSS: IHSS overtime and workweek, DDS: regional centers.