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Common situations

Transferring an IHSS Case When the Home Changes Counties

When an existing IHSS household moves between California counties, ask both offices what transfers, what is new, and how providers follow the address.

About 4 minutes to read. Based on CDSS and DHCS public program pages retrieved 2026-09-13. County offices apply these rules. Hourly rates, hour totals, and wait times are local and change.

Short answer

IHSS is statewide, and the county where the person lives runs the local case. When an existing household moves from one California county to another, ask both IHSS offices what they transfer, what they need again, and how provider enrollment and timesheets follow the new address. Do not invent a processing time.

Who decides

The new county IHSS office and Medi-Cal run the case after the move. The old county can tell you what they send. Local wages and some provider rules can change with the new employer of record.

What to do next

Write the old address, new address, and move date, then call both county IHSS offices on the CDSS list before the household actually changes counties.

Same program, new front door

A composite family: a parent on IHSS leaves one California county to live with an adult child in another. The program is still IHSS. The file is not automatically the same drawer. Moving counties with IHSS is the checklist version. This page is the existing-case, family-situation frame: you already have a notice, a provider, and a folder, and the home address is about to change.

CDSS administers IHSS statewide. County offices take applications, assess need, and authorize tasks. After the move, the new county is the office that runs the file. Use the CDSS county IHSS office list for both numbers. Talking to the county office is the tone: addresses, case numbers, move date.

Ask both offices the same short list

  1. Give the old address, the new address, and the date the home actually changes.
  2. Ask the old county what they send and what you should carry.
  3. Ask the new county how they receive a case from another county.
  4. Ask whether Medi-Cal must be updated on its own track, including BenefitsCal.
  5. Ask whether a new SOC 295, a new SOC 873, or a new home visit is required.
  6. Ask how the provider file, timesheets, and EVV follow the move.
  7. Ask how an adult child is listed in the new county.

Write the answers down. Do not invent a number of days. Each office can tell you what is typical locally. Tracking paperwork matters more during a move than during a quiet month.

Carry copies. Do not assume the chart follows you.

Bring dated copies of the application, SOC 873, the latest notice, provider enrollment pages, and the old listing that let the first county speak with you. The new county may already have some of this. Having your own copies prevents empty callbacks. Update the listed contact if the person the old county called no longer lives nearby.

Provider pay and local rules can change

Hourly rates vary because unions negotiate with the county employer of record. Overtime guidance should be asked again in the new county. If the move also changes who gives the care, add a family provider request so enrollment lands in the office that will pay the next timesheet. If family cannot cover the new house at all, ask the new Public Authority about their registry after the case sits there. Do not pause Medi-Cal updates while you shop for a helper.

The home still has to be own home

IHSS remains for people living at home or in an abode of their own choosing. A move into a nursing facility or licensed community care is a different setting. If the move is a discharge into a new house, read hospital discharge, Medi-Cal, and IHSS so you do not treat the hospital as the assessment address.

Two counties, one folder

Share of cost can look different after a Medi-Cal county change. Ask the new Medi-Cal unit before you treat the old warrant as a model. Ask whether the provider must repeat orientation or only update an address. If EVV logins are county-tied, ask how to open the method the new office uses before the first timesheet in the new home.

Official sources: CDSS IHSS and DHCS Medi-Cal. Carry both county phone numbers in the folder until the first new notice arrives. If you want help lining up the two county calls, ask for help. The new county still decides the local case.

Questions people ask

Does an existing case restart from SOC 295?
Ask both offices. Some information can transfer. The new county still runs the local case and may need pages or a new visit. Do not assume a full restart or a silent handoff.
Will the same adult child stay listed?
Ask the new county how they record a contact. An old listing may not travel. Complete their authorization step so they can speak with you.
Does the provider have to enroll again?
Ask both offices how the provider file, timesheets, and EVV follow the new county. Address updates and full re-enrollment are different answers.
What if we move while a hearing or application is open?
Tell both offices immediately. Pending work in the old county may not follow the new address unless someone updates it.

Ask for help navigating care for a parent

Share a few details if you want help organizing IHSS paperwork so a parent can stay home. This form is for follow-up contact, not an eligibility decision. Your county IHSS office and Medi-Cal decide the case.

  • A coordinator follows up
  • County decides eligibility
  • You can stop anytime
  • Educational help

For example: starting an IHSS application, provider enrollment, or county forms. Keep medical records and diagnoses for the county packet.

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