# California Home Help: full guide index Source: https://californiahomehelp.com/guides Based on CDSS and DHCS public program pages retrieved 2026-09-13. County offices apply these rules. Hourly rates, hour totals, and wait times are local and change. Each entry includes a short answer you can quote, then the page URL. ## IHSS basics What In-Home Supportive Services is, how a case moves, and how to read the notice. ### How a California IHSS Case Moves from Application to Payment A California IHSS case usually moves through Medi-Cal, the SOC 295 application, Health Care Certification, a county home visit, a Notice of Action, provider enrollment, and timesheets. The county authorizes tasks and hours. The State issues the provider payment after enrollment and accepted timesheets. Who decides: Your county IHSS office and Medi-Cal decide eligibility, the authorized plan, and whether a chosen helper can be paid. California Home Help can help you keep the steps in order. Next step: Write down Medi-Cal status, then file SOC 295 with the county IHSS office and get SOC 873 to a licensed health professional so the home visit can be scheduled. URL: https://californiahomehelp.com/guides/how-ihss-works-step-by-step ### How IHSS Hourly Task Guidelines Shape Authorized Hours Hourly Task Guidelines are the statewide time-guidance tool county social workers use when they turn assessed need into authorized hours for many IHSS tasks. Families should describe a typical day instead of guessing a weekly total. The Notice of Action remains the list that counts. Who decides: The county IHSS social worker applies Hourly Task Guidelines and documents any exception. The county notice authorizes the hours. California Home Help can help you describe the day without inventing a number. Next step: Write how long each needed task actually takes on a typical day, including setup and cleanup, and bring that description to the assessment or to a question about the notice. URL: https://californiahomehelp.com/guides/ihss-hourly-task-guidelines ### How to Read an IHSS Notice of Action in California An IHSS Notice of Action is the county’s written decision on eligibility and on the tasks and hours it authorizes. That notice is the list that counts for timesheets and payment. Read it before you plan a work schedule or treat a kitchen-table conversation as approval. Who decides: Your county IHSS office issues the Notice of Action and decides the authorized plan. Medi-Cal still governs the underlying eligibility. Hearing rights, when they apply, are printed on the notice. Next step: When the notice arrives, compare each authorized task with the help you actually give, keep a copy, and start or finish provider enrollment if you will be the individual provider. URL: https://californiahomehelp.com/guides/ihss-notice-of-action-explained ### IHSS and Nursing Facility Care Are Different California Benefits IHSS is for people living at home or in an abode of their own choosing. A nursing facility stay uses other Medi-Cal or Medicare coverage. Families should describe the parent’s current setting accurately, and treat IHSS as the home-care path after or instead of a facility bed, not as payment for that bed. Who decides: Your county IHSS office applies the own-home rule. Medi-Cal and the facility’s billing staff govern a nursing facility stay. California Home Help can help you keep those two conversations separate. Next step: Write down whether your parent is in their own home, in a hospital, or in a licensed facility today, then ask the IHSS office and the facility social worker which benefit applies to that setting. URL: https://californiahomehelp.com/guides/ihss-vs-nursing-facility ### IHSS Functional Index Rankings in Plain Language Functional Index Rankings are the county social worker’s scores of how independently a person can do daily functions. Those rankings, with Hourly Task Guidelines, help the worker authorize tasks and hours. The Notice of Action is still the list that counts for a specific case. Who decides: The county IHSS social worker assigns Functional Index Rankings and the county issues the Notice of Action. California Home Help can help you describe function without guessing rank numbers. Next step: For each daily task, write whether the person can do it alone, needs reminding, needs hands-on help, or cannot do it, then bring that description to the assessment or to a question about the notice. URL: https://californiahomehelp.com/guides/ihss-functional-index-rankings ### IHSS Sub-Programs: PCSP, CFCO, IPO, and IHSS-Residual California IHSS is funded through more than one sub-program, including PCSP, CFCO, IPO, and IHSS-Residual. The sub-program matters most for who can be paid. Adult children are commonly allowed after enrollment. A spouse, or a parent of a child under 18, is generally unpaid under PCSP and can be paid under CFCO, IPO, or IHSS-Residual after enrollment. Who decides: Your county IHSS office and Medi-Cal determine which sub-program applies and whether a close relative can be paid. Ask the assigned worker. Do not guess from a forum post. Next step: Ask the county IHSS office which sub-program is on the case, and whether the person you hope to have paid is allowed as a provider on that program, before you plan around a paycheck. URL: https://californiahomehelp.com/guides/ihss-sub-programs-pcsp-cfco-ipo-residual ### IHSS Versus Home Health in California IHSS is Medi-Cal personal and household help for someone living at home. Skilled home health is a different benefit for nursing, therapy, and related medical services ordered by a clinician. A family may use both. Neither one replaces the other, and neither one pays for a nursing facility stay. Who decides: Your county IHSS office authorizes IHSS tasks and hours. Medi-Cal or Medicare, and the home health agency’s orders, govern skilled home health. California Home Help can help you sort which paperwork belongs where. Next step: Write down whether the current need is daily personal or household help, skilled nursing or therapy, or both, then ask the IHSS worker and the home health agency which benefit covers each task. URL: https://californiahomehelp.com/guides/ihss-vs-home-health-california ### Staying Home with Medi-Cal IHSS in California IHSS exists so eligible aged, blind, or disabled people can remain in a home they choose, with authorized help for the daily tasks they cannot safely do alone. “Own home” does not include a hospital, nursing facility, or licensed community care facility. Authorized help is tied to assessed tasks, not to companionship alone. Who decides: Your county IHSS office and Medi-Cal decide eligibility and the authorized home-care plan. The living-arrangement rules come from CDSS. California Home Help can help you describe the current home clearly. Next step: Confirm the person lives in a home they chose in California, then file SOC 295 with the county IHSS office and return SOC 873 so the county can assess need in that home. URL: https://californiahomehelp.com/guides/staying-home-with-ihss-california ### Using IHSS So an Aging Parent Can Stay Home in California Adult children use IHSS and Medi-Cal so an eligible parent can stay in their own home with authorized personal and household help. You can gather forms, sit in on the county visit, and often enroll as the paid provider. The county and Medi-Cal still decide the case. Who decides: Your county IHSS office and Medi-Cal decide whether your parent is eligible, which tasks and hours are authorized, and whether you can be paid. California Home Help can help you organize the adult-child path. Next step: Confirm your parent lives in their own home in California and has Medi-Cal or a BenefitsCal application, then file SOC 295 and get SOC 873 to a licensed health professional. URL: https://californiahomehelp.com/guides/ihss-for-aging-parents ### What Happens After You Apply for IHSS in California After SOC 295 is filed, the county checks completeness, assigns a social worker, schedules an in-home assessment, and sends a Notice of Action. Provider enrollment can run beside that sequence. Paid time starts after authorization and enrollment, with timesheets and EVV when they apply. Who decides: Your county IHSS office assigns the worker, completes the assessment, and issues the notice. Medi-Cal must still be determined. California Home Help can help you track which page is missing. Next step: Call the county IHSS office once to confirm SOC 295 and SOC 873 are complete, then prepare a typical-day description for the home visit and start provider enrollment if you will give the care. URL: https://californiahomehelp.com/guides/what-happens-after-you-apply-for-ihss ### What In-Home Supportive Services (IHSS) Is in California In-Home Supportive Services (IHSS) is California’s Medi-Cal home care program. It can pay for authorized personal care and household help so an eligible aged, blind, or disabled person can stay in their own home. A county social worker assesses need. Adult children often become the paid provider after enrollment. Who decides: Your county IHSS office and Medi-Cal decide eligibility, authorized tasks and hours, and who can be paid. California Home Help explains the program and can help you organize paperwork. Next step: Confirm whether the person who needs care has Medi-Cal or is applying on BenefitsCal, then submit the IHSS application (SOC 295) to the county IHSS office listed by CDSS. URL: https://californiahomehelp.com/guides/what-is-ihss-california ### What to Expect at a California IHSS In-Home Assessment A county social worker assesses IHSS need in the home, looking at which daily tasks the person can safely do alone. The worker uses Functional Index Rankings and Hourly Task Guidelines. Authorized tasks and hours then appear on the Notice of Action, not as a number you pick during the visit. Who decides: The county IHSS social worker completes the assessment and recommends the authorized plan. Medi-Cal still has to be determined. California Home Help can help you prepare a typical-day description. Next step: Before the visit, write a typical day’s help with bathing, dressing, meals, mobility, and household tasks, and confirm SOC 873 has already reached the county. URL: https://californiahomehelp.com/guides/ihss-in-home-assessment-what-to-expect ## Helping a parent Practical paths for an adult child navigating IHSS so a parent can stay home. ### After a Hospital Discharge: Starting or Updating IHSS A hospital stay can show that a parent will need more help at home. IHSS is for people living in a home they choose. Start or update the case once your parent is home, or ask the county how they handle an application that will be assessed after discharge. The hospital itself is not “own home.” Who decides: Your county IHSS office and Medi-Cal decide eligibility and any new authorized tasks after they assess the person at home. Hospital staff do not authorize IHSS hours. Next step: Ask the discharge planner whether Medi-Cal is active, then ask the county IHSS office how to apply or request a new assessment once your parent is home. URL: https://californiahomehelp.com/guides/after-hospital-discharge-ihss ### Coordinating Siblings around a Parent’s IHSS Case Pick one sibling to track forms and one listed contact the county can call. Share copies inside the family. The recipient still hires the individual provider. Extra voices on county lines make missing pages harder to find and make the employer and provider roles unclear. Who decides: Your parent chooses the provider and who may be listed. The county IHSS office and Medi-Cal decide the case. Siblings coordinate information. They do not vote on authorized hours. Next step: Agree who tracks the packet, who is listed with the county, and who will enroll as provider if anyone in the family will give the care. URL: https://californiahomehelp.com/guides/coordinating-siblings-ihss ### Getting Listed so the County Can Speak with You County IHSS workers often cannot discuss a parent’s file with an adult child until the recipient puts that permission in writing. Ask the local office which authorization they use, who must sign it, and where to return it. Listing lets them speak with you. It does not make you the decision-maker on hours. Who decides: Your parent decides whom the county may speak with. The county IHSS office tells you which local form or note they accept. Medi-Cal may use a separate release for the coverage file. Next step: Call or write the county IHSS office on the CDSS county list, ask how an adult child is listed as a contact, and keep a dated copy of whatever your parent signs. URL: https://californiahomehelp.com/guides/being-listed-on-parent-ihss-case ### Helping a Parent Apply for IHSS in California An adult child usually starts by confirming Medi-Cal, submitting SOC 295 to the county IHSS office, returning SOC 873 from a licensed health professional, and sitting in on the home visit if the parent wants that. The county authorizes tasks. If you will give the care, start provider enrollment so authorized timesheets can be paid. Who decides: Your county IHSS office and Medi-Cal decide eligibility, authorized tasks and hours, and who can be paid. You gather the packet. California Home Help can help you organize those pages. Next step: Confirm whether your parent already has Medi-Cal or is applying on BenefitsCal, then submit SOC 295 to the county IHSS office listed by CDSS and ask how you can be listed on the case. URL: https://californiahomehelp.com/guides/helping-a-parent-apply-for-ihss ### Preparing for a Parent’s IHSS Home Visit Before the county social worker comes, notice a typical day’s help with bathing, dressing, meals, mobility, and household tasks. Be present if your parent wants you there. Describe what actually happens. The worker authorizes tasks from that picture, not from a diagnosis list. Who decides: The county IHSS social worker assesses need in the home and authorizes tasks and hours. You and your parent describe a typical day. Medi-Cal still has to be in place for the case to finish. Next step: Write a short typical-day list, confirm SOC 873 is in the file, and ask your parent whether they want you in the room when the social worker visits. URL: https://californiahomehelp.com/guides/preparing-for-ihss-home-visit ### Talking with a Parent about IHSS and Staying Home Introduce IHSS as Medi-Cal help so your parent can stay in their own home with authorized personal care and household tasks. Your parent is usually the employer of the individual provider. The county visit is an assessment of a typical day, not a test they have to pass for a facility. Who decides: Your parent decides whether to apply and whom to hire. Your county IHSS office and Medi-Cal decide eligibility, authorized tasks, and who can be paid after enrollment. Next step: Ask your parent whether they want help staying home, then confirm Medi-Cal status and whether they want you listed so the county can speak with you. URL: https://californiahomehelp.com/guides/talking-with-parent-about-ihss ### The First Week of Helping a Parent Stay Home In the first week, confirm Medi-Cal, submit SOC 295 if there is no IHSS case, get SOC 873 moving, and decide whether you will enroll as the provider. Ask to be listed on the case. You do not need to finish enrollment, the visit, and a paycheck in the same week. Who decides: Your county IHSS office and Medi-Cal decide the case. You choose the order you gather pages and whether you will be the provider. Timing of the visit is local. Next step: Write four lines: Medi-Cal status, whether SOC 295 is in, whether SOC 873 is out to a clinician, and whether you will enroll as provider. Then do the first unfinished item. URL: https://californiahomehelp.com/guides/first-week-helping-parent-stay-home ### Tracking IHSS Paperwork for a Parent Keep dated copies of every page you send or receive, write who holds the original, and store case numbers with the county phone number. A missing signature is easier to fix than a thick medical stack is to sort. One sibling should run this system so the county sees one packet. Who decides: The county IHSS office and Medi-Cal decide which pages they need and when a file is complete. You decide how you store copies. Extra records do not replace the forms they named. Next step: Create one folder labeled with your parent’s name and county, add dated copies of SOC 295 and SOC 873, and write the case numbers on the inside cover. URL: https://californiahomehelp.com/guides/tracking-ihss-paperwork ### What to Expect from the First IHSS Provider Payment The State issues the provider payment after the county authorizes hours, the provider finishes enrollment, and timesheets are accepted. A Medi-Cal share of cost can reduce the warrant, and the recipient then pays that part. Ask the county for timing and the current local rate. Do not assume a date or amount. Who decides: The county IHSS office processes enrollment and timesheets. Medi-Cal decides whether a share of cost applies. The State issues the warrant. Hourly rates are set locally. Next step: Confirm enrollment is complete, read the Notice of Action for authorized tasks, ask how to submit the first timesheet, and ask whether a share of cost applies. URL: https://californiahomehelp.com/guides/first-ihss-paycheck-what-to-expect ### What to Say at an IHSS Assessment for a Parent At the assessment, describe a typical day’s help in task words: bathing, dressing, meals, mobility, and household work tied to staying home. Let your parent answer first if they can. The social worker authorizes tasks. You do not negotiate a wage or a private hour total at that visit. Who decides: The county IHSS social worker authorizes tasks and hours using state assessment tools. You and your parent supply an accurate typical day. Medi-Cal eligibility still sits underneath the case. Next step: Write five typical-day task notes, decide who will speak, and leave wages off the conversation list for the visit. URL: https://californiahomehelp.com/guides/what-to-say-at-ihss-assessment ## Common situations Common questions families ask when a parent, grandparent, spouse, or child needs help at home. ### A Family Checklist for the IHSS Assessment Visit Before the county social worker visits, gather typical-day notes, confirm SOC 873 is in the file, have identification the county asked for, decide who will be present, and leave walkers and shower equipment as they are actually used. Describe the help that happens. Do not inflate. Do not shrink. The worker authorizes tasks from that picture using Functional Index Rankings and Hourly Task Guidelines. Who decides: The county IHSS social worker assesses need in the home and authorizes tasks and hours. You and the recipient describe a typical day. Medi-Cal still has to be in place for the case to finish. Next step: Write a short typical-day list, confirm SOC 873 was returned, ask the recipient who should be in the room, and leave mobility and bath equipment where they are used. URL: https://californiahomehelp.com/guides/ihss-assessment-visit-family-checklist ### Adding or Switching an IHSS Provider in a Family When a family changes who gives authorized IHSS help, the recipient still hires and can end the individual provider relationship. A new sibling or weekend helper completes their own enrollment. Tell the county who is stopping, who is starting, and whether you are sharing hours or handing the case off. Who decides: The recipient chooses the provider. The county IHSS office and Public Authority process enrollment. The county and Medi-Cal still decide authorized tasks. The State pays after enrollment and accepted timesheets. Next step: Ask the county how to add or end a family provider on the case, then start orientation and provider forms for the new person before anyone claims their hours. URL: https://californiahomehelp.com/guides/adding-or-switching-family-ihss-provider ### Asking for a New IHSS Assessment When Needs Change When needs change after a fall, a hospital stay, or new help at home, ask the assigned IHSS worker for a reassessment. Describe a typical day as it is now. The county decides whether to visit and whether hours change. A request is not a new authorization by itself. Who decides: Your county IHSS office decides whether to schedule a new assessment and what to authorize afterward. Medi-Cal eligibility still has to be in place. Hearing rights on an existing notice are a different path from reporting a change in need. Next step: Call or write the listed worker with the case number, name the change in function, and offer an honest typical-day description. Ask to be listed if they cannot speak with you yet. URL: https://californiahomehelp.com/guides/asking-for-new-ihss-assessment-after-change ### Authorized IHSS Tasks versus Companionship The Notice of Action lists the IHSS tasks the county authorized. Timesheets follow that list. Companionship or sitting with someone, by itself, is usually not IHSS. Wanting company in the house is human. It is a different need from bathing, meals, and other authorized help. Who decides: The county IHSS social worker authorizes tasks and hours. Medi-Cal still sits under eligibility. The State pays enrolled providers for authorized time, not for a private sitting schedule. Next step: Read every authorized task on the notice, compare it with a typical day, and ask the worker how a mixed activity is coded if you are unsure. URL: https://californiahomehelp.com/guides/authorized-ihss-tasks-vs-companionship ### Can a Spouse Enroll as an IHSS Provider in California? A spouse can complete IHSS provider enrollment, but payment depends on the IHSS sub-program. PCSP generally leaves a spouse unpaid. CFCO, IPO, or IHSS-Residual can allow pay after orientation, SOC 426, SOC 846, and a background check where required. Ask the county which sub-program is on the case before you treat enrollment as a paycheck. Who decides: Your county IHSS office and Medi-Cal assign the IHSS sub-program and decide which tasks, if any, a spouse may be paid to provide after enrollment. Next step: Ask the county which sub-program is on the case (PCSP, CFCO, IPO, or IHSS-Residual). Complete enrollment only if that program can pay a spouse, and still ask which tasks are payable. URL: https://californiahomehelp.com/guides/spouse-ihss-provider-enrollment-path ### Can I Get Paid to Care for a Parent in the Bay Area? Yes, an adult child in a Bay Area county can often enroll as the individual IHSS provider for a parent, the same way as anywhere else in California. In-Home Supportive Services is a statewide Medi-Cal program that counties run locally. There is no separate Bay Area caregiver-pay program. Hourly rates vary by county. Ask the county office on the CDSS list, not a regional rumor. Who decides: The county IHSS office where your parent lives, together with Medi-Cal, decides eligibility, authorized tasks and hours, and whether you can be paid after enrollment. Next step: Find the county IHSS office for the home where your parent lives on the CDSS county office list, confirm Medi-Cal, and start the IHSS application plus provider enrollment if you will give the care. URL: https://californiahomehelp.com/guides/paid-to-care-for-parent-bay-area ### Caring for a Grandparent after a Fall: How IHSS Hours Work When a family is caring for a grandparent after a fall, IHSS can authorize specific personal care and household tasks so that person can stay in their own home. It is not around-the-clock staffing. The county social worker uses Functional Index Rankings and Hourly Task Guidelines at the assessment. The county decides the hours on the Notice of Action. Who decides: The county IHSS social worker authorizes tasks and hours after the in-home assessment. Medi-Cal still has to be in place for the case to finish. Next step: Confirm Medi-Cal, submit or update SOC 295 for the home, return SOC 873, and describe a typical day’s help at the assessment without asking for around-the-clock hours as a package. URL: https://californiahomehelp.com/guides/ihss-after-grandparent-fall ### Family Provider Income and Medi-Cal Eligibility Myths Two loud myths sit on the same table: that IHSS pay always ends Medi-Cal, and that IHSS pay never counts. The truth is narrower. County Medi-Cal staff apply MAGI or non-MAGI rules to the household. Live-in provider wages may be treated differently. Ask the county Medi-Cal office how they count this file. This page is not tax advice and does not publish income limits. Who decides: County Medi-Cal staff decide Medi-Cal eligibility, MAGI or non-MAGI treatment, and share of cost. County IHSS staff decide authorized tasks and provider enrollment on a separate track. Next step: Tell the county Medi-Cal office who the beneficiary is, who the enrolled provider is, whether they live together, and what income sources exist, then ask how those facts should appear on the application or renewal. URL: https://californiahomehelp.com/guides/family-provider-medi-cal-income-myths ### Helping a Parent Apply for IHSS After Leaving the Hospital After a hospital stay, an adult child usually confirms Medi-Cal, asks a licensed clinician for SOC 873 or acceptable alternative documentation, and submits SOC 295 for the home the parent will return to. A hospital is not “own home.” Some counties will take an application during discharge planning and assess after the person is home. Ask that office. Do not mail the entire hospital chart unless a worker named a page. Who decides: Your county IHSS office and Medi-Cal decide eligibility and authorized tasks after they can assess the person at home. Hospital staff do not authorize IHSS hours. Next step: Write down Medi-Cal status, the home address, and whether an IHSS case already exists, then ask the county IHSS office on the CDSS list how to apply or reopen once your parent is home. URL: https://californiahomehelp.com/guides/help-parent-apply-ihss-after-hospital ### Hospital Discharge Home: Coordinating Medi-Cal and IHSS After a hospital stay, coordinate Medi-Cal and IHSS as two tracks. Confirm or apply for Medi-Cal, then start or update IHSS for the home the person will return to. An acute-care hospital is not own home. Discharge planners can flag need. They do not authorize IHSS hours. Who decides: County Medi-Cal decides coverage and share of cost. County IHSS decides eligibility and authorized tasks after they assess the person at home. Hospital staff do not run either file. Next step: Ask the discharge planner whether Medi-Cal is active, then use BenefitsCal or the county Medi-Cal office if it is not, and ask IHSS how to apply or request a new assessment once the person is home. URL: https://californiahomehelp.com/guides/hospital-discharge-medi-cal-and-ihss-together ### IHSS Backpay from the Application Date Counties may authorize IHSS services from the application date once the case is approved, but the county decides the payable period that appears on the notice. The provider still needs to finish enrollment before the State can issue pay for authorized time. Care given before authorization or before enrollment is not automatically paid. This page does not promise amounts or dates. Who decides: Your county IHSS office and Medi-Cal decide when hours are authorized and which period, if any, is payable. The State issues the warrant on accepted timesheets. Next step: Get a dated copy of SOC 295, finish SOC 873 and provider enrollment, then read the Notice of Action for the authorized period and ask the county how to claim that time. URL: https://californiahomehelp.com/guides/ihss-backpay-from-application-date ### IHSS Overtime and Workweek Rules at a High Level IHSS providers claim authorized time from the Notice of Action. Workweek and overtime rules exist at the state level and are applied locally. Read the CDSS program-requirements page, then ask your county or Public Authority how a workweek is counted and how overtime is claimed on this case. Do not use a memorized statewide figure. Who decides: The county and the local employer of record apply workweek and overtime rules. The social worker authorizes tasks and hours. Medi-Cal still sits under eligibility. The State issues pay on accepted timesheets. Next step: Open the CDSS IHSS program-requirements page, read your notice, then ask the Public Authority how workweek and overtime apply to your provider type, including live-in if that is your situation. URL: https://californiahomehelp.com/guides/ihss-overtime-official-workweek-guidance ### IHSS Provider Orientation: Online or In Person County IHSS provider orientation is a required enrollment briefing. Formats vary: some counties use an in-person session, some use another format they will describe. Ask the Public Authority which one to attend. Completing orientation does not authorize hours. This page does not invent a statewide online portal name. Who decides: The county IHSS office and Public Authority set the local orientation format and record completion. The county and Medi-Cal still decide the recipient’s hours. Next step: Call the Public Authority or county IHSS office on the CDSS list, ask whether orientation is in person or another format they offer, and put that session on the same calendar as Live Scan and provider forms. URL: https://californiahomehelp.com/guides/ihss-orientation-online-or-in-person ### Keeping a Task Calendar for Your Own Home-Care Records Families often keep a simple calendar of the help they already give, for their own records. Honest notes can help you describe a typical day at an IHSS assessment. They are not a timesheet, not a second notice, and not a way to inflate hours. Do not build fake logs. Who decides: The county IHSS social worker still authorizes tasks after the assessment. Medi-Cal still sits under eligibility. A family calendar does not create hours. EVV and county timesheets remain the official record of claimed time. Next step: If you keep notes, write what actually happened on a usual day, store them with copies of forms, and bring an honest typical-day summary to a visit if your parent wants you there. URL: https://californiahomehelp.com/guides/keeping-a-task-calendar-for-home-care ### Keeping Another Job while You Are an IHSS Provider IHSS does not, by itself, bar an adult child or other individual provider from keeping another job. You still have to provide the authorized help the recipient hired you to do, or someone else who is enrolled has to provide it. Workweek and overtime rules are local. Ask the county or Public Authority. This page does not publish wage numbers. Who decides: The county IHSS office authorizes tasks and hours. The county and the local employer of record apply workweek and overtime rules. Medi-Cal staff decide how job income and IHSS wages count for Medi-Cal. Next step: Read the Notice of Action, decide who will actually provide authorized time around your other job, and ask the county or Public Authority how the workweek and overtime work for your provider type. URL: https://californiahomehelp.com/guides/keeping-a-job-while-ihss-provider ### Live Scan and Background Checks for New IHSS Providers Many new IHSS providers complete a Department of Justice background check through Live Scan or another fingerprint process the county names. That queue is separate from the recipient’s assessment. Ask which site and forms to use. Family relationship does not replace it. This page does not invent processing days. Who decides: The county IHSS office applies state provider enrollment and background-check rules. The county and Medi-Cal still decide the recipient’s hours. Pay waits until enrollment, including this step where required, is finished. Next step: Ask the Public Authority or IHSS office which Live Scan site or fingerprint vendor they use, which identification to bring, and when to go, as soon as you know you will be the provider. URL: https://californiahomehelp.com/guides/livescan-for-new-ihss-providers ### Live-In IHSS Wages and MAGI Medi-Cal Official DHCS and county Medi-Cal rules may treat enrolled IHSS provider wages differently for MAGI when the provider lives with the recipient. That treatment is a Medi-Cal eligibility question the county Medi-Cal office applies to the household. It is not tax advice. The Internal Revenue Service uses a different system. Do not use another family’s chart, and do not invent an exclusion amount. Who decides: County Medi-Cal staff apply MAGI or non-MAGI rules, including how they count live-in caregiver wages, for this household. County IHSS staff authorize tasks and hours on a separate track. Next step: Tell the county Medi-Cal office that an enrolled IHSS provider lives with the recipient, ask how they count those wages for this case, and keep IHSS enrollment and timesheets on the IHSS desk. URL: https://californiahomehelp.com/guides/live-in-ihss-wages-and-magi-medi-cal ### Memory Changes and the IHSS Assessment At an IHSS assessment, describe what help looks like when memory has changed: remembering medications, stove safety, getting lost, or leaving the home unsafely. Those are function facts. Protective supervision is a county-decided category, not a phrase to claim. The worker authorizes hours. This page is not medical advice. Who decides: The county IHSS social worker assesses function and authorizes tasks, including whether any supervision category applies. Medi-Cal still has to be in place. A clinician note does not replace the county decision. Next step: Write an honest typical-day picture of memory-related help, bring it to the visit if your parent wants you there, and let the worker decide which categories apply. URL: https://californiahomehelp.com/guides/memory-changes-and-ihss-assessment ### Moving an Elder to California: Medi-Cal First, Then IHSS If you are moving an elder to California from another state, the usual order is California residence, then Medi-Cal through BenefitsCal or the county Medi-Cal office, then an IHSS application (SOC 295) in the county where they will live. IHSS builds on a Medi-Cal determination. This is not the same as transferring an IHSS case between California counties. Timing is local. The county and Medi-Cal decide. Who decides: County Medi-Cal staff decide California Medi-Cal eligibility. The county IHSS office then decides IHSS eligibility, authorized tasks, and hours after that determination and the home assessment. Next step: After the elder is living in California, apply for Medi-Cal on BenefitsCal or with the county Medi-Cal office, then ask the county IHSS office on the CDSS list how to submit SOC 295. URL: https://californiahomehelp.com/guides/moving-elder-to-california-medi-cal-then-ihss ### Protective Supervision: What Families Should Understand Protective supervision is a listed IHSS service the county may authorize when it is needed because of a mental impairment or mental illness. It is not ordinary companionship, not a way to request around-the-clock staffing, and not a script to claim extra hours. The social worker decides after the in-home assessment. A diagnosis name on SOC 873 does not create the category by itself. Who decides: The county IHSS social worker authorizes protective supervision when the assessment supports it. Medi-Cal still has to be in place. A clinician note does not replace that authorization. Next step: At the assessment, describe specific risks you actually see in a typical day that come from a mental impairment or mental illness, and ask whether the worker is considering this category. Do not inflate. URL: https://californiahomehelp.com/guides/protective-supervision-explained-for-families ### Regional Center Personal Assistance and IHSS Are Different Programs California regional centers, under the Department of Developmental Services, and In-Home Supportive Services, under CDSS and county offices, are different programs. They use different applications, different funding, and different rules about when a parent can be paid. A person can have both when each program's rules are met. One does not replace the other. Who decides: The regional center decides its own services under DDS rules. The county IHSS office and Medi-Cal decide IHSS eligibility, authorized tasks, and who can be paid as an IHSS provider. Next step: Ask the regional center service coordinator which personal assistance, if any, is on the IPP, and ask the county IHSS office about SOC 295, SOC 873, and the child's or adult's IHSS sub-program. URL: https://californiahomehelp.com/guides/regional-center-vs-ihss-personal-assistance ### Sharing Authorized IHSS Hours across More than One Provider The IHSS recipient can hire more than one enrolled individual provider. Each person completes their own enrollment. Combined claimed time cannot exceed the authorized hours on the Notice of Action. Ask the county how to split the plan before anyone timesheets the same morning. Who decides: The recipient, as employer, chooses whom to hire. The county IHSS office and Public Authority process each provider file. The county and Medi-Cal still decide the authorized hours that everyone must share. Next step: Read the notice, list who will actually give which tasks, then ask the county how multiple providers should record time so claims do not overlap. URL: https://californiahomehelp.com/guides/sharing-ihss-hours-across-providers ### Starting IHSS: Phone, Office, SOC 295, and SOC 873 Start IHSS with the county office where the person lives. CDSS publishes the county IHSS office list. Counties take applications by phone, walk-in, mail, or upload as they allow. File SOC 295. Return SOC 873 from a licensed health professional before services can be authorized. Start provider enrollment in parallel if a family member will give the care. Wait times are local. Who decides: Your county IHSS office accepts the application, assigns the social worker, and authorizes tasks. Medi-Cal still has to be determined for the case to finish. Next step: Look up the county IHSS office on the CDSS list, ask how they take SOC 295, confirm Medi-Cal, and take SOC 873 to the licensed clinician the person already sees. URL: https://californiahomehelp.com/guides/start-ihss-application-phone-office-forms ### Transferring an IHSS Case When the Home Changes Counties IHSS is statewide, and the county where the person lives runs the local case. When an existing household moves from one California county to another, ask both IHSS offices what they transfer, what they need again, and how provider enrollment and timesheets follow the new address. Do not invent a processing time. Who decides: The new county IHSS office and Medi-Cal run the case after the move. The old county can tell you what they send. Local wages and some provider rules can change with the new employer of record. Next step: Write the old address, new address, and move date, then call both county IHSS offices on the CDSS list before the household actually changes counties. URL: https://californiahomehelp.com/guides/transferring-ihss-when-you-change-counties ### Two IHSS Cases in One Home When two people in one home each receive IHSS, such as two parents, they have separate cases, separate applications, separate assessments, and separate Notices of Action. A provider who works for both still enrolls once as a provider, then claims time to each case as authorized. Workweek and overtime questions when serving more than one recipient are local. This page does not add hour totals. Who decides: The county IHSS office assesses and authorizes each recipient's case separately. Medi-Cal eligibility can also differ by person. The county and Public Authority apply workweek rules when one provider serves more than one recipient. Next step: Keep a folder per recipient, ask to be listed on each case the family wants you to discuss, and ask the county how timesheets and the workweek work when you help both people. URL: https://californiahomehelp.com/guides/two-ihss-cases-in-one-home ### Understanding an IHSS Notice of Action and Hearing Rights An IHSS Notice of Action is the county written decision on eligibility and authorized tasks. Read the whole page, including hearing language. Use the deadline printed on that notice. A county conference and a state hearing are different paths the notice may describe. This overview does not predict an outcome. Who decides: Your county IHSS office issued the notice and applies the local case. A state hearing, if requested the way the notice explains, is a CDSS process. Medi-Cal still sits under eligibility. Next step: File a full copy of the notice, read the hearing section on the page you received, and ask the listed worker if a line is unclear before you treat a kitchen-table plan as the authorized list. URL: https://californiahomehelp.com/guides/understanding-ihss-notice-and-hearing-rights ### Using the County Public Authority List to Find an IHSS Provider When a family member is not available, the county Public Authority registry can help a recipient look for an individual IHSS provider. The list is a finding tool. The recipient still hires and supervises. Enrollment and authorized hours still have to be in place. Local wait times are not something this page can promise. Who decides: The recipient chooses whom to hire. The county IHSS office and Public Authority run the local registry and enrollment. The county and Medi-Cal still decide authorized hours. Next step: Call the Public Authority or IHSS office on the CDSS county list, ask how registry referrals work, and keep the recipient’s IHSS case moving with the social worker at the same time. URL: https://californiahomehelp.com/guides/finding-a-provider-on-the-public-authority-list ### What Typically Happens at an IHSS Reassessment IHSS cases are reassessed periodically. A county social worker looks at need again, often using a typical-day conversation in the home. A new Notice of Action may keep, raise, or lower authorized tasks. The county schedules the visit. This page does not invent how often that happens. Who decides: Your county IHSS office schedules the reassessment and authorizes any new plan. Medi-Cal eligibility still has to be in place. Hearing language, if you disagree with a new notice, is printed on that notice. Next step: When the county sets a reassessment visit, prepare an honest typical-day description, confirm who may sit in, and keep copies of the last notice and SOC 873. URL: https://californiahomehelp.com/guides/ihss-annual-reassessment-what-happens ### When a Family Member Is the IHSS Recipient and Employer On the individual-provider model, the IHSS recipient is the employer even when the paid helper is an adult child. The parent hires, trains, and can end the arrangement, and approves authorized time the way the county asks. The county authorizes hours. It does not supervise the day in the home. Who decides: The recipient decides whom to hire. The county IHSS office and Medi-Cal decide eligibility and authorized hours, and whether the provider’s enrollment can be paid. The State issues the warrant. Next step: Talk through hire, training, and timesheet approval with your parent, ask the county how a listed contact differs from being the provider, and finish enrollment for the person they intend to hire. URL: https://californiahomehelp.com/guides/parent-as-ihss-employer-family-roles ### When a Relative Moves In to Give Care When a relative moves in to give care, IHSS still authorizes specific tasks after an assessment. Living together may mean SOC 2298 live-in EVV steps if that person becomes the enrolled provider. It does not automatically add hours. The home still has to count as the recipient's own home. Tell the county the new household. County Medi-Cal may also need the updated living arrangement. Who decides: The county IHSS office decides authorized tasks, whether the home still counts as own home, and live-in EVV steps. County Medi-Cal staff decide how household composition and wages count for Medi-Cal. Next step: Tell the county IHSS office and the Medi-Cal office that a relative now lives in the home, ask whether SOC 2298 applies if that person will be the provider, and do not assume hours increased. URL: https://californiahomehelp.com/guides/when-a-relative-moves-in-to-give-care ### When an Adult Grandchild Becomes the IHSS Provider An adult grandchild can often enroll as the individual IHSS provider for a grandparent, the same way other relatives do after orientation, SOC 426, SOC 846, and a background check where required. Grandchildren are not in the spouse or parent-of-minor payability exceptions. The recipient is still the employer. Living together does not automatically add hours. Who decides: Your county IHSS office and Medi-Cal decide the grandparent's eligibility, authorized tasks, and whether the grandchild can be paid after enrollment. Next step: Confirm the grandparent's Medi-Cal and IHSS case, ask to be listed as a contact if they want that, and start provider enrollment in the county where they live. URL: https://californiahomehelp.com/guides/adult-grandchild-as-ihss-provider ### When IHSS EVV or Timesheets Get Stuck Electronic Visit Verification is how many IHSS providers record authorized time. If a login, timesheet, or method gets stuck, contact the county IHSS office, Public Authority, or the ESP help channel they name. Use the official CDSS EVV methods. Do not skip EVV with a workaround. Who decides: The county IHSS office and Public Authority tell you which EVV method applies and which help desk to call. The county and Medi-Cal still decide authorized hours. The State pays on accepted time. Next step: Write down the method you were told to use, the error you see, and the case or provider number, then call the help contact the county or CDSS EVV page points you to. URL: https://californiahomehelp.com/guides/evv-problems-who-to-call ### Who the County Can Talk to on a Family IHSS Case County IHSS workers often cannot discuss a recipient’s file with an adult child until the recipient puts that permission in writing. Ask the local office how to be listed as a contact. Listing lets them speak with you. It does not make you the employer or the decision-maker on hours. Who decides: The recipient decides whom the county may speak with. The county IHSS office tells you which local form or note they accept. Medi-Cal may use a separate release. The county still decides the case. Next step: Ask the county IHSS office on the CDSS list how an adult child is listed, have the recipient sign what they name, and keep a dated copy. Ask Medi-Cal whether they need their own release. URL: https://californiahomehelp.com/guides/who-county-can-talk-to-on-family-ihss-case ### Why IHSS Is Not Around-the-Clock Care In-Home Supportive Services pays an enrolled provider for tasks a county social worker authorizes so an eligible person can stay in their own home. It is not around-the-clock care and it is not a staffing agency for every hour someone is awake or asleep. Family presence overnight can be real and still sit outside the authorized list. Protective supervision, when authorized, is still a listed category with rules, not a synonym for around-the-clock coverage. Who decides: The county IHSS social worker authorizes specific tasks and hours after the assessment. Medi-Cal still has to be in place. The notice is the list that counts. Next step: Read the Notice of Action by task, describe a typical day at the assessment without asking for around-the-clock coverage as a package, and ask the worker which categories they are ranking. URL: https://californiahomehelp.com/guides/why-ihss-is-not-around-the-clock ### Working Full Time and Being an IHSS Provider for Your Child A parent of a child under 18 who wants to be the IHSS provider while also working a job has two separate questions. Payability depends on the child’s IHSS sub-program (PCSP generally unpaid; CFCO, IPO, or Residual can allow pay after enrollment under ACL 23-106), and WIC 12300(e) still limits paid work for a minor. A job does not automatically block or approve Medi-Cal. The Medi-Cal office applies income rules. IHSS does not bar other work by itself, but authorized hours still have to be provided. Who decides: The county IHSS office and Medi-Cal decide the child’s eligibility, the sub-program, authorized tasks, and whether an enrolled parent can be paid. County Medi-Cal staff decide how a parent’s job income counts for Medi-Cal. Next step: Ask the county which sub-program is on the child’s IHSS case, ask Medi-Cal how they count your job income for this household, then complete parent-provider enrollment only if the sub-program can pay. URL: https://californiahomehelp.com/guides/working-parent-ihss-provider-child ## Eligibility Statewide criteria, Medi-Cal, living at home, and the Health Care Certification. ### Aged, Blind, or Disabled: The IHSS Population in California California law frames In-Home Supportive Services as in-home help for aged, blind, or disabled people who cannot safely remain home without that help. The group includes some children. County IHSS staff and Medi-Cal apply those population definitions. This guide does not invent age cutoffs or medical tests the county uses. Who decides: Your county IHSS office and Medi-Cal decide whether a person is in the aged, blind, or disabled population the program serves, along with the rest of the eligibility file. CDSS publishes the program purpose. The county applies it. Next step: If the person lives in California at home, has Medi-Cal or is applying, and needs daily help to stay safely home, submit SOC 295 to the county IHSS office and return SOC 873. Let the county apply the population definitions. URL: https://californiahomehelp.com/guides/aged-blind-disabled-ihss ### Applying for IHSS While Medi-Cal Is Still Pending Some California counties will accept an IHSS application (SOC 295) while Medi-Cal is still pending. That can start the IHSS file. It does not finish it. IHSS builds on a Medi-Cal eligibility determination, so the county cannot complete IHSS until Medi-Cal staff decide that piece. Check both offices instead of waiting on only one. Who decides: County Medi-Cal staff decide the Medi-Cal determination. The county IHSS office decides whether it will accept SOC 295 while Medi-Cal is pending, and it still cannot complete IHSS without that determination. Next step: Start or check Medi-Cal on BenefitsCal or with the county Medi-Cal office, ask the IHSS office whether they will take SOC 295 now, and return SOC 873 so the IHSS file is complete whenever Medi-Cal finishes. URL: https://californiahomehelp.com/guides/applying-for-ihss-while-medi-cal-pending ### How Medi-Cal and IHSS Work Together in California In-Home Supportive Services builds on a Medi-Cal eligibility determination. Medi-Cal staff decide whether the person qualifies for Medi-Cal and whether a share of cost applies. County IHSS staff then assess need in the home and authorize tasks and hours. If Medi-Cal is still pending, some counties will take an IHSS application, but IHSS still cannot complete without that determination. Who decides: County Medi-Cal staff decide Medi-Cal eligibility and share of cost. The county IHSS office decides IHSS eligibility, authorized tasks, and hours after the Medi-Cal determination is in place. Next step: Check the person’s Medi-Cal status on BenefitsCal or with the county Medi-Cal office. If they still need Medi-Cal, start that application, then submit SOC 295 to the county IHSS office if that office will accept it. URL: https://californiahomehelp.com/guides/medi-cal-and-ihss-together ### IHSS Eligibility in California, Decided by Your County The California Department of Social Services publishes statewide In-Home Supportive Services criteria: California residency, a Medi-Cal eligibility determination, living at home or in an abode of the person’s own choosing, a Health Care Certification (SOC 873) or acceptable alternative documentation, and a county in-home assessment. A county social worker and Medi-Cal staff still complete the determination for each person. Statewide pages do not replace that local file. Who decides: Your county IHSS office and Medi-Cal complete the eligibility determination. CDSS publishes the program rules. California Home Help explains those published criteria and can help you organize the packet the county asks for. Next step: Confirm that the person who needs care lives in California in their own home and has Medi-Cal or is applying on BenefitsCal, then submit the IHSS application (SOC 295) to the county IHSS office listed by CDSS. URL: https://californiahomehelp.com/guides/ihss-eligibility-california ### IHSS for Children in California Children can receive In-Home Supportive Services when they meet the same core eligibility as adults: California residency, a Medi-Cal determination, living at home, SOC 873 or acceptable alternative documentation, and a county assessment. A parent cannot be the paid provider when the minor is in PCSP. After ACL 23-106, a parent who finishes provider enrollment may be paid when the minor is in CFCO, IPO, or IHSS-Residual. Ask the county which sub-program applies. Who decides: The county IHSS office and Medi-Cal decide the child’s eligibility, the funding sub-program, authorized tasks and hours, and whether a parent may be paid after enrollment. CDSS publishes the children’s rules, including ACL 23-106. Next step: Confirm the child’s Medi-Cal status, submit SOC 295 to the county IHSS office, return SOC 873, and ask the worker which IHSS sub-program applies before you plan on a parent paycheck. URL: https://californiahomehelp.com/guides/ihss-for-children-california ### The IHSS Health Care Certification (SOC 873) SOC 873 is the IHSS Health Care Certification. A licensed health professional completes it, or the county may accept alternative documentation that meets the same purpose. CDSS says the certification must be received before services are authorized. Extra hospital records do not replace the form unless the county asked for a specific page. Who decides: The county IHSS office decides whether SOC 873 is complete and whether alternative documentation is acceptable. A licensed health professional signs the medical content. The social worker still assesses tasks and hours in the home. Next step: Ask the county IHSS office for the SOC 873 they want, take it to a licensed health professional who knows the person’s condition, and return the signed page with the rest of the IHSS packet. URL: https://californiahomehelp.com/guides/ihss-health-care-certification-soc-873 ### What “Own Home” Means for California IHSS IHSS is for people who live at home or in an abode of their own choosing. CDSS does not count an acute-care hospital, a long-term care facility, or a licensed community care facility as “own home.” Those settings use other coverage. The county social worker assesses need in the home the person actually lives in. Who decides: The county IHSS office applies the own-home rule to the person’s current living situation. Medi-Cal may cover a facility stay through a different benefit. California Home Help does not reclassify a hospital or licensed facility as a home. Next step: Confirm that the person who needs care currently lives in a home they chose, then apply for IHSS at the county office. If they are in a hospital or licensed facility, ask that facility’s discharge planner and the county which program fits the stay and which fits a later return home. URL: https://californiahomehelp.com/guides/living-at-home-ihss-own-home-rule ### Who Decides IHSS Hours in California A county IHSS social worker authorizes tasks and hours after an in-home assessment, using Functional Index Rankings, Annotated Assessment Criteria, and Hourly Task Guidelines. The Notice of Action is the plan that counts for a specific person. Families can usefully describe a typical day’s help. They do not assign hours, wage rates, or a statewide cap. Who decides: The county social worker assigned to the IHSS case authorizes tasks and hours. The Notice of Action is the county’s written decision. Medi-Cal staff do not set IHSS hours. California Home Help does not set them either. Next step: Return SOC 873, prepare a typical-day description for the home visit, and read the Notice of Action when it arrives before you plan a work schedule or a paycheck. URL: https://californiahomehelp.com/guides/who-decides-ihss-hours ## Who can be paid Adult children, relatives, friends, spouses, and parents of minors. ### Can an Adult Child Be Paid as an IHSS Provider in California? Yes. An adult child is commonly allowed to enroll as the individual IHSS provider for a parent in California. Payment follows after county orientation, provider forms (SOC 426 and SOC 846), a Department of Justice background check where required, and authorized hours on the parent’s case. Spouse and parent-of-minor rules are tighter and depend on the IHSS sub-program. Who decides: Your county IHSS office and Medi-Cal decide eligibility, authorized tasks and hours, the IHSS sub-program, and whether a chosen provider can be paid. California Home Help explains the published rules and can help you organize the packet. Next step: Confirm the parent’s Medi-Cal and IHSS case status with the county IHSS office, then start provider enrollment (orientation, SOC 426, SOC 846, and the background check) if you will give the care. URL: https://californiahomehelp.com/guides/can-adult-child-be-paid-ihss ### Choosing an IHSS Provider for a Parent in California The recipient chooses the individual provider: often an adult child, sometimes another relative or friend, and sometimes someone from the Public Authority registry. Start that person’s enrollment when you know who will give the care, so the notice and the provider file can finish together. Who decides: The recipient (or authorized representative) chooses whom to hire. The county IHSS office and Medi-Cal decide authorized hours and whether that person can be paid after enrollment. Next step: Name the person who will give the care, confirm they can enroll (especially if they are a spouse or parent of a minor), and start orientation with the county Public Authority. URL: https://californiahomehelp.com/guides/choosing-an-ihss-provider ### Family Members as California IHSS Providers CDSS allows family members to enroll as individual IHSS providers. Adult children, siblings, adult grandchildren, and many other relatives follow the same enrollment path. A spouse, or a parent of a child under 18, is the exception that depends on whether the case is PCSP or CFCO, IPO, or IHSS-Residual. Who decides: The county IHSS office and Medi-Cal decide the sub-program, authorized hours, and whether a particular relative can be paid after enrollment. Next step: Ask the county which IHSS sub-program applies, then have the chosen relative start orientation and the provider forms if they will give the care. URL: https://californiahomehelp.com/guides/family-members-as-ihss-providers ### Friends and Neighbors as IHSS Providers in California CDSS says IHSS providers may include friends and neighbors after they finish individual-provider enrollment. The recipient still hires, trains, supervises, and can fire that person. The State issues the payment for authorized time. There is no separate “friend waiver.” Who decides: The recipient chooses whom to hire. The county IHSS office and Medi-Cal decide authorized hours and whether the chosen person’s enrollment can be paid. Next step: Have the friend or neighbor ask the county Public Authority which orientation and provider packet to use, while the recipient keeps the IHSS case moving. URL: https://californiahomehelp.com/guides/friends-neighbors-ihss-providers ### Get Paid to Care for a Parent in California through IHSS In-Home Supportive Services can pay an adult child for the personal care and household tasks a county social worker authorizes so a parent can stay in their own home. The parent’s case has to finish, and you have to finish provider enrollment, before the State issues a check. Hourly rates are local. Who decides: Your county IHSS office and Medi-Cal decide whether the parent qualifies, which tasks and hours are authorized, and whether you can be paid as the individual provider. Next step: Check the parent’s Medi-Cal status, submit or confirm the IHSS application at the county office, and start provider enrollment if you will be the helper. URL: https://californiahomehelp.com/guides/get-paid-to-care-for-parent-california ### The County Public Authority Registry for IHSS Providers Each county’s Public Authority can keep a registry of IHSS providers so a recipient can look for an individual provider when a family member or friend is not available. The recipient still hires and supervises that person. The registry does not replace enrollment, and it does not come with a statewide wait time. Who decides: The recipient chooses whom to hire. The county IHSS office and Public Authority run the local registry and enrollment steps. Medi-Cal and the county still decide the authorized hours. Next step: Call the county IHSS office or Public Authority on the CDSS county list and ask how their registry referrals work, while the IHSS case itself stays with the social worker. URL: https://californiahomehelp.com/guides/public-authority-registry-ihss ### The IHSS Recipient Is the Employer of the Individual Provider On the individual-provider model, the IHSS recipient is the employer: they hire, train, supervise, and can fire the helper. The State issues the provider payment for authorized time. The county authorizes hours and processes enrollment. Those are three different roles. Who decides: The recipient decides whom to hire and whether to end the arrangement. The county IHSS office and Medi-Cal decide eligibility, authorized hours, and whether the provider’s enrollment can be paid. Next step: Ask the county how the recipient (or an authorized representative) is listed on the case, then finish provider enrollment for the person they intend to hire. URL: https://californiahomehelp.com/guides/ihss-recipient-is-the-employer ### When a Parent Can Be Paid to Care for a Minor on IHSS A parent of a child under 18 is generally unpaid when the minor’s IHSS case is PCSP. After ACL 23-106, that parent may be paid if they finish provider enrollment and the minor is in CFCO, IPO, or IHSS-Residual. WIC 12300(e) still limits what any provider may be paid to do for a minor. Who decides: The county IHSS office and Medi-Cal decide the child’s eligibility, the IHSS sub-program, authorized tasks, and whether a parent who enrolled can be paid. Next step: Ask the county which sub-program is on the child’s case, then complete parent-provider enrollment if CFCO, IPO, or IHSS-Residual applies. URL: https://californiahomehelp.com/guides/parent-of-minor-ihss-provider ### When a Spouse Can Be Paid as an IHSS Provider An able, available spouse is often deemed willing to provide many IHSS services unpaid. PCSP generally leaves a spouse unpaid. CFCO, IPO, or IHSS-Residual can allow payment after the spouse finishes provider enrollment. Ask the county which sub-program applies. Who decides: Your county IHSS office and Medi-Cal assign the IHSS sub-program and decide which tasks, if any, a spouse may be paid to provide after enrollment. Next step: Ask the county which sub-program is on the case (PCSP, CFCO, IPO, or IHSS-Residual), then complete enrollment only if that program can pay a spouse. URL: https://californiahomehelp.com/guides/spouse-as-ihss-provider-california ### Who Can Be Paid as a Relative IHSS Provider Adult children and most other relatives can be paid after ordinary IHSS provider enrollment. A spouse, or a parent of a child under 18, is generally unpaid under PCSP and can be paid under CFCO, IPO, or IHSS-Residual after enrollment. Friends, neighbors, and Public Authority providers are allowed too. Who decides: The county IHSS office and Medi-Cal decide the sub-program, authorized hours, and whether the relative who enrolled can be paid. Next step: Identify the relationship (adult child, other relative, spouse, or parent of a minor), ask the county which sub-program applies if it is a spouse or parent-of-minor case, and start that person’s enrollment. URL: https://californiahomehelp.com/guides/who-can-be-paid-ihss-relatives ## Medi-Cal and share of cost BenefitsCal, share of cost, and how Medi-Cal sits under IHSS. ### Applying for Medi-Cal on BenefitsCal for an Aging Parent Medi-Cal is the foundation for In-Home Supportive Services. An adult child can start or check a parent’s Medi-Cal application on BenefitsCal, through the DHCS apply page, or at the county Medi-Cal office. IHSS still needs its own application and assessment after that determination. Ask the county how you can be listed so staff may discuss the file with you. Who decides: County Medi-Cal staff decide whether your parent qualifies for Medi-Cal and whether a share of cost applies. The county IHSS office decides IHSS after that determination. BenefitsCal is the application portal, not the decision-maker. Next step: Open BenefitsCal or the DHCS apply-for-Medi-Cal page, start or check the parent’s application, and ask the county how an adult child can be listed on the case before you submit SOC 295 for IHSS. URL: https://californiahomehelp.com/guides/apply-for-medi-cal-benefitscal ### How Share of Cost Can Affect an IHSS Provider Check When an IHSS recipient has a Medi-Cal share of cost and that amount is unpaid, CDSS says it can be deducted from the provider warrant. The recipient then pays the provider that amount. The State check is not always the full authorized wage. Ask the county Medi-Cal office for the share-of-cost amount before you treat a warrant as complete pay. Who decides: County Medi-Cal staff confirm whether a share of cost applies and the amount. The IHSS payment process follows CDSS rules on unpaid share of cost and the warrant. The recipient is responsible for paying the provider the deducted part. Next step: Ask Medi-Cal for the current share-of-cost amount, ask IHSS how an unpaid amount will show on the warrant, and agree with the recipient how that leftover amount will be paid to the provider. URL: https://californiahomehelp.com/guides/how-share-of-cost-affects-provider-check ### Medi-Cal Home Care in California: Where IHSS Fits IHSS is Medi-Cal’s in-home personal care and household-help program for eligible people living at home. Skilled home health is a different Medi-Cal (or Medicare) benefit for nursing and therapy. A parent can need both at different times. Neither program replaces the other, and this guide does not rank one as better. Who decides: County IHSS staff authorize IHSS tasks and hours. Home health agencies and the coverage that pays them authorize skilled visits. Medi-Cal and, when it applies, Medicare decide which benefit covers which kind of help. Next step: If the need is daily personal or household help at home, ask the county about IHSS. If the need is skilled nursing or therapy, ask the clinician and the coverage (Medi-Cal or Medicare) about home health. Keep the two requests separate. URL: https://californiahomehelp.com/guides/medi-cal-home-care-california ### Medi-Cal IHSS and Medicare Home Health Are Different Medicare home health and Medi-Cal In-Home Supportive Services can both appear in an aging parent’s life. They authorize different kinds of help. Medicare home health is skilled nursing and therapy under Medicare rules. IHSS is Medi-Cal personal care and household help authorized by a county social worker. One does not replace the other. Who decides: Medicare and the home health agency decide skilled home-health visits. County IHSS staff and Medi-Cal decide IHSS eligibility, tasks, and hours. A hospital discharge planner does not authorize IHSS hours. Next step: If a clinician orders home health, follow that referral. If the parent also needs daily personal or household help at home, apply for IHSS at the county office and keep the two plans on separate papers. URL: https://californiahomehelp.com/guides/medi-cal-vs-medicare-home-care ### Medi-Cal Renewal and an Open IHSS Case IHSS builds on a Medi-Cal eligibility determination. If Medi-Cal lapses at renewal, the IHSS foundation is gone and the home-care case can stall or stop. When a renewal letter or BenefitsCal request arrives, respond the way that notice asks. This guide does not invent a due date. The letter in your hand is the one that counts. Who decides: County Medi-Cal staff decide the renewal. The county IHSS office still needs an active Medi-Cal determination to keep IHSS complete. BenefitsCal can carry the renewal paperwork. It does not replace the county decision. Next step: If a Medi-Cal renewal letter or BenefitsCal notice arrives, complete what it asks, keep a copy, and tell the IHSS worker if Medi-Cal status changes. URL: https://californiahomehelp.com/guides/medi-cal-renewal-and-ihss ### Medi-Cal Share of Cost and California IHSS Some Medi-Cal recipients have a monthly share of cost. That amount is a Medi-Cal fact, not an IHSS hour total. CDSS explains that unpaid share of cost can be deducted from the IHSS provider warrant, and the recipient then pays the provider that amount. Ask the county Medi-Cal office whether a share of cost applies and what the amount is. Do not guess it. Who decides: Your county Medi-Cal office decides whether a share of cost applies and confirms the amount. IHSS staff can tell you how an unpaid share of cost will appear on a provider warrant. California Home Help does not calculate share of cost. Next step: Ask the county Medi-Cal office whether the person has a share of cost and what the current amount is, then ask the IHSS office how that amount would affect a provider check if it is unpaid. URL: https://californiahomehelp.com/guides/medi-cal-share-of-cost-and-ihss ### Share of Cost Questions to Ask the County Ask county Medi-Cal staff whether a share of cost applies and what the amount is. Ask IHSS staff how an unpaid share of cost will appear on the provider warrant. CDSS says the recipient then pays the provider that deducted amount. Write the answers down. Do not guess the figure from a chart. Who decides: The county Medi-Cal office confirms whether a share of cost applies and the amount. The county IHSS office can explain how an unpaid amount affects the warrant. You decide how the recipient will pay the provider the leftover part. Next step: Call or visit Medi-Cal with the list below, then call IHSS with the warrant questions, and keep the written amounts with your copies of the Notice of Action. URL: https://californiahomehelp.com/guides/share-of-cost-questions-to-ask-county ### Using BenefitsCal When You Are Helping a Parent BenefitsCal is the statewide portal many families use to start or check a parent’s Medi-Cal application. An adult child can help with uploads and status checks, but county staff often cannot discuss the file until the parent has listed someone in writing. Ask the county how you can be listed. Do not invent an access workaround. Who decides: County Medi-Cal staff decide the case and who they may speak with. BenefitsCal displays application status. It does not authorize IHSS hours or override county privacy rules. Next step: Open or continue the parent’s Medi-Cal file on BenefitsCal, ask the county how an adult child can be listed to discuss the case, and keep copies of every upload. URL: https://californiahomehelp.com/guides/benefitscal-for-aging-parent ## Forms SOC 295, SOC 873, and the other pages counties usually ask for. ### Asking the County to Speak with You about a Parent’s IHSS Case County IHSS workers often cannot discuss a parent’s case with an adult child until that child is listed. Ask the county for the local release or authorization step, have the recipient sign what the office requires when they are able, and keep a copy. Filling SOC 295 for a parent does not, by itself, put you on the file. Who decides: The county IHSS office and, for Medi-Cal details, Medi-Cal staff decide whom they can speak with. They follow their local release or authorization process. Next step: Call the county IHSS office on the CDSS office list, say you are an adult child helping your parent, and ask which local release or authorization they need before they can speak with you. URL: https://californiahomehelp.com/guides/asking-county-to-speak-with-you ### Common California IHSS Forms in One Place California IHSS uses different SOC forms for different jobs. SOC 295 applies for services. SOC 873 is the Health Care Certification. SOC 426 and SOC 846 belong to provider enrollment. SOC 2298 is the live-in self-certification that changes EVV steps. Send the packet that matches the step you are on, and keep copies of each page. Who decides: The county IHSS office tells you which forms they need for the recipient file and for provider enrollment. Medi-Cal remains a separate determination. Next step: List the forms you already have, match each one to the recipient application, the medical certification, or provider enrollment, and ask the county for any blank you are missing. URL: https://californiahomehelp.com/guides/common-ihss-forms-explained ### How to Get SOC 873 Signed by a Licensed Health Professional Ask the county for a blank SOC 873 if you need one, take it to a licensed health professional who knows the person who needs care, and return the signed page to the county IHSS office. Do not add hospital records unless the county asked for a specific page. If the office will not complete SOC 873, ask the county whether alternative documentation is acceptable. Who decides: A licensed health professional completes SOC 873 or alternative documentation. The county IHSS office decides whether that page is complete enough to move the case. Next step: Call the clinician’s office, ask how they handle IHSS Health Care Certification forms, and take a blank SOC 873 plus a photo identification for the applicant if the office requires it. URL: https://californiahomehelp.com/guides/how-to-get-soc-873-signed ### Keeping Copies of IHSS Forms and Notices Copy every IHSS form and notice before you send or after you receive it: SOC 295, SOC 873 or alternative documentation, provider pages, and county letters. Keep those copies at home. A paper trail helps when the office asks for a missing page, a matching name, or proof that a signature already went out. Who decides: The county IHSS office keeps the official case file. Your copies are for you, so you can answer a request without guessing what already went in. Next step: Make a single folder for the recipient case, put dated copies of every form and notice in it, and add the county office phone number on the inside cover. URL: https://californiahomehelp.com/guides/keeping-copies-of-ihss-forms ### SOC 873 Explained: The IHSS Health Care Certification SOC 873 is the IHSS Health Care Certification. A licensed health professional completes it, or the county accepts alternative documentation that meets the same rule. The form is the medical piece counties ask for before they authorize services. Extra hospital records are not a substitute unless the county asked for a specific page. Who decides: A licensed health professional completes SOC 873 or alternative documentation. The county IHSS office decides whether the page is complete enough to authorize services after the in-home assessment. Next step: Ask the county for a blank SOC 873 if you do not have one, take it to a licensed health professional who knows the person who needs care, and return the signed page with the rest of the packet. URL: https://californiahomehelp.com/guides/soc-873-explained ### The SOC 295 IHSS Application in California SOC 295 is the statewide In-Home Supportive Services application. You send a completed copy to the county IHSS office that serves the person who needs care. Pair it with the Health Care Certification (SOC 873) or acceptable alternative documentation, keep extra hospital records for the county packet only if they are asked for, and let the county file a complete application before you expect an in-home assessment. Who decides: Your county IHSS office files the SOC 295, assigns a social worker, and later authorizes tasks and hours. Medi-Cal staff decide the Medi-Cal eligibility that IHSS builds on. Next step: Download or request SOC 295, complete the pages the county asks for, and send the form to the county IHSS office listed on the CDSS county office page. URL: https://californiahomehelp.com/guides/soc-295-ihss-application ### What Happens When an IHSS Packet Is Incomplete An incomplete IHSS packet sits or comes back. The usual gaps are a missing signature on SOC 295, a blank or unsigned SOC 873, and a name that does not match the Medi-Cal case. Extra hospital records do not usually fix those gaps. Complete the pages the county asked for, then confirm the file is whole. Who decides: The county IHSS office decides whether the packet is complete enough to assign a social worker. Medi-Cal staff decide whether the name and case on their side match. Next step: Lay out SOC 295 and SOC 873 (or alternative documentation), check every signature and the applicant name against Medi-Cal, and send only the missing page if the county already has the rest. URL: https://californiahomehelp.com/guides/incomplete-ihss-packet ### What to Send with an IHSS Application Send the pages the county asked for with SOC 295. The medical piece is SOC 873 or acceptable alternative documentation. Extra hospital records, lab results, and diagnosis dumps can slow the file unless a worker named a specific page. Keep medical details and Social Security numbers on the county packet, not on a marketing form. Who decides: The county IHSS office decides whether the application packet is complete. Medi-Cal staff decide the Medi-Cal case that IHSS needs. Next step: Assemble SOC 295, SOC 873 or the alternative documentation the county accepts, and any extra page the office named, then send that set to the county IHSS office. URL: https://californiahomehelp.com/guides/what-to-send-with-ihss-application ## Provider enrollment and EVV Orientation, provider forms, timesheets, live-in rules, and Electronic Visit Verification. ### Electronic Visit Verification (EVV) for California IHSS California IHSS uses Electronic Visit Verification so many providers can record authorized time. CDSS lists methods that include ESP, telephone timesheet systems, and the EVV app. Live-in providers who self-certify on SOC 2298 follow different EVV steps. Ask the county which method you should use. Who decides: The county IHSS office and Public Authority tell you which EVV method applies. The county and Medi-Cal still decide authorized hours. Next step: Ask the county or Public Authority which EVV method to use, and whether you should complete SOC 2298 if you live with the recipient, before the first timesheet. URL: https://californiahomehelp.com/guides/electronic-visit-verification-ihss ### How IHSS Timesheets Work in California IHSS timesheets report authorized time the provider actually gave, using the EVV method the county assigns. The recipient remains the employer and completes the approval step that method uses. The State issues the check after accepted timesheets. Family status does not create a separate timesheet system. Who decides: The county IHSS office authorizes hours and accepts timesheets. The Public Authority can explain the local EVV method. Medi-Cal still decides share of cost. Next step: Read the Notice of Action, ask the county which EVV method to use, and record only authorized tasks you provided. URL: https://californiahomehelp.com/guides/ihss-timesheets-how-they-work ### IHSS EVV Methods: ESP, Telephone, and the App CDSS lists Electronic Visit Verification methods for IHSS that include ESP, telephone timesheet systems, and the EVV app. The county or Public Authority tells you which method to use. Live-in providers who self-certify on SOC 2298 have different EVV steps. Who decides: The county IHSS office and Public Authority assign the EVV method. The county and Medi-Cal still decide authorized hours. Next step: Ask the Public Authority which EVV method you should use, and whether SOC 2298 live-in steps apply, before you create a login on your own. URL: https://californiahomehelp.com/guides/evv-methods-esp-phone-app ### IHSS Provider Enrollment Steps in California IHSS provider enrollment usually runs in this order: county orientation, SOC 426, the SOC 846 provider agreement, a Department of Justice background check where required, and setup for recording authorized time (including EVV). Those steps sit beside the recipient’s IHSS case. Paid hours start when both tracks are finished. Who decides: The county IHSS office and Public Authority process the provider file. The county and Medi-Cal still decide the recipient’s eligibility and authorized hours. Next step: Ask the county Public Authority which orientation and provider packet they use, and start that packet when you know who will give the care. URL: https://californiahomehelp.com/guides/ihss-provider-enrollment-steps ### IHSS Provider Orientation in California County IHSS provider orientation is a required enrollment step. It explains provider rules before someone can be paid. Ask the Public Authority which session they use. Completing orientation does not, by itself, authorize hours or issue a check. Who decides: The county IHSS office and Public Authority set the local orientation format and record completion. The county and Medi-Cal still decide the recipient’s hours. Next step: Call the Public Authority or county IHSS office on the CDSS list and ask which orientation to attend, then put that date on the same calendar as the recipient’s case. URL: https://californiahomehelp.com/guides/ihss-provider-orientation ### Live-In IHSS Providers and SOC 2298 Self-Certification A provider who lives with the recipient and self-certifies on SOC 2298 follows different Electronic Visit Verification steps than a provider who comes to the home. Living together does not, by itself, add authorized hours. The Notice of Action still sets what can be claimed. Who decides: The county IHSS office decides whether live-in EVV steps apply and which hours are authorized. Medi-Cal still sits under the case. Next step: Tell the county you live with the recipient, ask whether to complete SOC 2298, and ask how EVV changes for that self-certification before the first timesheet. URL: https://californiahomehelp.com/guides/live-in-ihss-provider-soc-2298 ### The IHSS Provider Agreement (SOC 846) SOC 846 is the IHSS provider agreement in the enrollment packet. The person who wants to be paid signs it to agree to provider terms. It sits next to SOC 426 and orientation. Each provider signs their own agreement. It does not authorize hours and it does not replace the recipient’s role as employer. Who decides: The county IHSS office and Public Authority accept the signed agreement as part of enrollment. The county and Medi-Cal still decide the recipient’s hours. Next step: Get the current SOC 846 from the county packet, sign it yourself if you will be the provider, and return it with SOC 426 and the rest of enrollment. URL: https://californiahomehelp.com/guides/provider-agreement-soc-846 ### The IHSS Provider Background Check in California Many IHSS providers complete a Department of Justice criminal background check as part of enrollment. That process is a separate queue from the recipient’s social worker visit. Family relationship does not replace it. Ask the county how they take fingerprints and which results they need before they can pay. Who decides: The county IHSS office applies the state’s provider enrollment and background-check rules to the file. The county and Medi-Cal still decide the recipient’s hours. Next step: Ask the Public Authority or IHSS office how to complete the DOJ background check they require, and start that step when you know you will be the provider. URL: https://californiahomehelp.com/guides/ihss-background-check-doj ### The SOC 426 IHSS Provider Enrollment Form SOC 426 is the IHSS provider enrollment form in the county packet. It identifies the person who wants to be paid and ties them to the recipient’s case. Names and identifiers must match. It sits next to orientation, the SOC 846 agreement, and a background check where required. Who decides: The county IHSS office and Public Authority accept or return the SOC 426. The county and Medi-Cal still decide the recipient’s hours. Next step: Get the current SOC 426 from the county or Public Authority, match the recipient’s name to the IHSS case, and return it with the rest of the enrollment packet. URL: https://californiahomehelp.com/guides/soc-426-provider-enrollment-form ### When IHSS Provider Pay Usually Starts IHSS provider pay starts after two tracks are done: the recipient has authorized hours, and the provider has finished enrollment. The State then issues a check for accepted timesheets of authorized time. There is no statewide number of days, and care given before those pieces are in place is not automatically back-paid. Who decides: The county IHSS office and Medi-Cal decide when hours are authorized and when a provider file is complete enough to pay. The State issues the warrant. Next step: List what is still open on the recipient’s case and on the provider packet, finish the open items, then record time only after both are in place. URL: https://californiahomehelp.com/guides/when-does-ihss-pay-start ## What IHSS can cover Authorized tasks, protective supervision, paramedical services, and nearby benefits. ### IHSS Accompaniment to Health-Related Appointments IHSS may authorize accompaniment during necessary travel to health-related appointments or alternative resource sites. Driving or transportation by itself is usually a different need. The county social worker decides whether accompaniment is on the notice. Who decides: The county IHSS social worker authorizes accompaniment when the assessment supports it. Other transport benefits, if any, are decided outside the IHSS notice. Next step: At the assessment, name the health-related appointments or alternative resource sites that already require a helper to go along, and ask how the county treats driving that is not accompaniment. URL: https://californiahomehelp.com/guides/accompaniment-to-appointments-ihss ### IHSS Heavy Cleaning and Yard Hazard Abatement Heavy cleaning and yard hazard abatement are listed IHSS categories. They are limited, often one-time, hazard-based services. They are not general housework, ordinary landscaping, or home repair. The county social worker decides whether a named hazard fits. Who decides: The county IHSS social worker authorizes heavy cleaning or yard hazard abatement when the assessment supports that limited service. The notice is the list that counts. Next step: Describe the specific hazard in the home or yard at the assessment, and ask the social worker whether the task is heavy cleaning, yard hazard abatement, ordinary related housework, or a different program. URL: https://californiahomehelp.com/guides/yard-hazard-and-heavy-cleaning-ihss ### IHSS Paramedical Services in California IHSS may authorize paramedical services only when a licensed health professional orders them and the county authorizes them. That is different from skilled nursing, which usually goes through a separate home health or other medical benefit. The Notice of Action is the list that counts. Who decides: A licensed health professional must order paramedical services. The county IHSS office then decides whether to authorize those tasks on the IHSS plan. Next step: Ask the county social worker whether a task is being treated as personal care, paramedical services, or a different benefit, and ask which order they need if the task is paramedical. URL: https://californiahomehelp.com/guides/ihss-paramedical-services ### IHSS Protective Supervision in California Protective supervision is an IHSS service category the county may authorize when it is needed because of a mental impairment or mental illness. It is not ordinary companionship, not facility care, and not routine childcare. The social worker decides whether the category applies after the assessment. Who decides: The county IHSS social worker authorizes protective supervision when the assessment supports it. A clinician note alone does not replace that authorization. Next step: At the in-home assessment, describe the specific risks that come from a mental impairment or mental illness, and ask the social worker whether protective supervision is being considered. URL: https://californiahomehelp.com/guides/ihss-protective-supervision ### Using IHSS and Home Health at the Same Time IHSS personal care and skilled home health can appear in the same home. IHSS is authorized personal and household help, plus other listed categories. Home health is usually the skilled nursing or therapy benefit. Tell the social worker which person already does which task so the two programs are not confused. Who decides: The county IHSS office authorizes IHSS tasks. Home health is authorized through Medi-Cal, Medicare, or the home health agency’s own process, not by the IHSS notice alone. Next step: Write down who currently helps with personal care and who already visits for skilled care, then take that list to the IHSS assessment and to the home health intake. URL: https://californiahomehelp.com/guides/ihss-and-home-health-together ### What IHSS Personal Care Can Include in California IHSS personal care can include bathing, dressing, grooming, toileting, and related help moving safely at home when a county social worker authorizes those tasks. State law and CDSS regulations list the service categories. The Notice of Action is the list that counts for a specific person. Who decides: A county IHSS social worker assesses each task and authorizes personal care hours. Medi-Cal eligibility still has to be in place before IHSS can finish. Next step: Read the coverage categories on the county notice after the in-home assessment, and ask the social worker how a daily task is treated if it is not named there. URL: https://californiahomehelp.com/guides/what-ihss-covers-personal-care ## County guides How the statewide program is run locally. Timing and wages still come from your county. ### IHSS in Alameda County Alameda County social services runs the local IHSS case for East Bay residents who live in the county, using statewide CDSS and Medi-Cal rules. Adult children can gather forms, attend the assessment, and often enroll as the paid provider after orientation and background checks. Who decides: Alameda County IHSS and Medi-Cal decide eligibility, authorized tasks, and who can be paid. California Home Help explains the statewide rules and can help you assemble the packet. Next step: Open the CDSS county IHSS office list, locate Alameda County, confirm Medi-Cal, and submit SOC 295 for the parent who lives in the county. URL: https://californiahomehelp.com/guides/alameda-county-ihss ### IHSS in Contra Costa County Contra Costa County is the East Bay county that runs its own IHSS office under statewide CDSS and Medi-Cal rules. Families confirm Medi-Cal, file SOC 295 with the office on the CDSS list, complete the home assessment, and enroll a family provider when that is the plan. Who decides: Contra Costa County IHSS and Medi-Cal decide eligibility, authorized tasks, and who can be paid. California Home Help explains the statewide rules and can help you organize paperwork. Next step: Locate Contra Costa County on the CDSS county IHSS office list, confirm Medi-Cal, and submit SOC 295 for the person who lives in the county. URL: https://californiahomehelp.com/guides/contra-costa-county-ihss ### IHSS in Fresno County Fresno County families use statewide In-Home Supportive Services through county social services. Medi-Cal eligibility, SOC 295, the home assessment, and provider enrollment follow CDSS rules. Find the office on the official CDSS county list, not on an unofficial Valley flyer. Who decides: Fresno County IHSS and Medi-Cal decide eligibility, authorized tasks, and who can be paid. California Home Help explains the statewide program and can help you organize forms. Next step: Find Fresno County on the CDSS county IHSS office list, confirm Medi-Cal on BenefitsCal, and submit SOC 295 for the person who lives in the county. URL: https://californiahomehelp.com/guides/fresno-county-ihss ### IHSS in Kern County Kern County IHSS cases use the same statewide Medi-Cal home care program as every other California county. County social services takes the application and the home assessment. Find the office on the CDSS county list instead of guessing a local number. Who decides: Kern County IHSS and Medi-Cal decide eligibility, authorized tasks, and who can be paid. California Home Help explains the statewide process and can help you organize paperwork. Next step: Find Kern County on the CDSS county IHSS office list, confirm Medi-Cal, and submit SOC 295 for the person who lives in the county. URL: https://californiahomehelp.com/guides/kern-county-ihss ### IHSS in Los Angeles County Los Angeles County is California’s most populous county, and it still runs In-Home Supportive Services as the statewide Medi-Cal home care program. The county social services office takes the application, sends a social worker to the home, and authorizes tasks. CDSS rules, not a separate LA program, decide who qualifies. Who decides: Los Angeles County IHSS and Medi-Cal decide eligibility, authorized tasks, and who can be paid. California Home Help explains the statewide program and can help you organize the packet. Next step: Open the CDSS county IHSS office list, find the Los Angeles County entry, confirm the parent’s Medi-Cal status on BenefitsCal, and submit SOC 295 to the office that list names. URL: https://californiahomehelp.com/guides/los-angeles-county-ihss ### IHSS in Orange County Orange County families use the same statewide In-Home Supportive Services program as the rest of California. Medi-Cal sits underneath. Orange County social services runs the local case. Find the office on the CDSS county list instead of copying a Los Angeles number or an unofficial city flyer. Who decides: Orange County IHSS and Medi-Cal decide eligibility, authorized tasks, and who can be paid. California Home Help explains the program and can help you line up forms. Next step: Confirm Medi-Cal on BenefitsCal, open the CDSS county IHSS office list for Orange County, and submit SOC 295 to the office that list names. URL: https://californiahomehelp.com/guides/orange-county-ihss ### IHSS in Riverside County Riverside County is part of the Inland Empire, and it runs In-Home Supportive Services locally under statewide CDSS and Medi-Cal rules. Families find the office on the CDSS list, file SOC 295, complete the home assessment, and enroll a provider before the State pays authorized time. Who decides: Riverside County IHSS and Medi-Cal decide eligibility, authorized tasks, and who can be paid. California Home Help explains the statewide program and can help you organize forms. Next step: Open the CDSS county IHSS office list, find Riverside County, confirm Medi-Cal, and submit SOC 295 for the person who lives in the county. URL: https://californiahomehelp.com/guides/riverside-county-ihss ### IHSS in Sacramento County Sacramento County includes California’s capital, but state office buildings do not process a family’s IHSS case. County social services applies statewide CDSS rules, takes SOC 295, and sends a social worker to the home. Medi-Cal remains the foundation. Who decides: Sacramento County IHSS and Medi-Cal decide eligibility, authorized tasks, and who can be paid. California Home Help explains the program and can help you organize paperwork. Next step: Find Sacramento County on the CDSS county IHSS office list, confirm Medi-Cal on BenefitsCal, and submit SOC 295 for the person who lives in the county. URL: https://californiahomehelp.com/guides/sacramento-county-ihss ### IHSS in San Bernardino County San Bernardino County applies statewide In-Home Supportive Services rules through its own social services office. An adult child can gather SOC forms and attend the assessment, but timing, wages, and hour totals still come from the county and Medi-Cal, not from a neighbor’s Inland Empire story. Who decides: San Bernardino County IHSS and Medi-Cal decide eligibility, authorized tasks, and who can be paid. California Home Help explains the statewide process and can help you assemble the packet. Next step: Find San Bernardino County on the CDSS county IHSS office list, confirm Medi-Cal, and submit SOC 295 for the person who lives in the county. URL: https://californiahomehelp.com/guides/san-bernardino-county-ihss ### IHSS in San Diego County San Diego County applies California In-Home Supportive Services under CDSS rules. Families apply through the county social services office on the official CDSS list, complete the home assessment, and can often enroll an adult child as the provider after statewide enrollment steps. Who decides: San Diego County IHSS and Medi-Cal decide eligibility, authorized tasks, and who can be paid. California Home Help explains the statewide process and can help organize paperwork. Next step: Use the CDSS county IHSS office list to reach San Diego County, confirm Medi-Cal, and file SOC 295 for the person who needs care at home. URL: https://californiahomehelp.com/guides/san-diego-county-ihss ### IHSS in San Francisco San Francisco is a city-county, so one local government runs social services. In-Home Supportive Services is still the statewide Medi-Cal program. CDSS rules apply. The local office on the CDSS county list takes the application and the home assessment. Who decides: The San Francisco IHSS office and Medi-Cal decide eligibility, authorized tasks, and who can be paid. California Home Help explains the statewide program and can help you organize forms. Next step: Find San Francisco on the CDSS county IHSS office list, confirm Medi-Cal, and submit SOC 295 for the person who lives in the city-county and needs care at home. URL: https://californiahomehelp.com/guides/san-francisco-ihss ### IHSS in San Joaquin County San Joaquin County social services runs the local In-Home Supportive Services case under statewide CDSS rules. Families apply with SOC 295, complete the home assessment, and can enroll a family provider after orientation and required checks. Medi-Cal remains the foundation. Who decides: San Joaquin County IHSS and Medi-Cal decide eligibility, authorized tasks, and who can be paid. California Home Help explains the statewide program and can help you assemble forms. Next step: Find San Joaquin County on the CDSS county IHSS office list, confirm Medi-Cal on BenefitsCal, and submit SOC 295 for the person who lives in the county. URL: https://californiahomehelp.com/guides/san-joaquin-county-ihss ### IHSS in San Mateo County San Mateo County is the Peninsula county that runs the local IHSS case under statewide CDSS and Medi-Cal rules. Families file SOC 295 with the office on the CDSS list, complete the home visit, and enroll a provider before the State can issue a check. Who decides: San Mateo County IHSS and Medi-Cal decide eligibility, authorized tasks, and who can be paid. California Home Help explains the forms and can help you organize them. Next step: Find San Mateo County on the CDSS county IHSS office list, confirm Medi-Cal, and submit SOC 295 for the person who lives on the Peninsula in this county. URL: https://californiahomehelp.com/guides/san-mateo-county-ihss ### IHSS in Santa Clara County Santa Clara County social services runs the local In-Home Supportive Services case for South Bay residents, under statewide CDSS and Medi-Cal rules. Families file SOC 295 with the office on the CDSS list, complete the home visit, and enroll a provider before the State can issue a check. Who decides: Santa Clara County IHSS and Medi-Cal decide eligibility, authorized tasks, and who can be paid. California Home Help explains the forms and can help you organize them. Next step: Find Santa Clara County on the CDSS county IHSS office list, confirm Medi-Cal, and submit SOC 295 for the person who lives in the county and needs care at home. URL: https://californiahomehelp.com/guides/santa-clara-county-ihss ### IHSS in Sonoma County Sonoma County is a North Bay county that runs In-Home Supportive Services locally under statewide CDSS and Medi-Cal rules. Adult children can gather forms and often enroll as the provider. This guide will not invent local wait times. Use the CDSS office list. Who decides: Sonoma County IHSS and Medi-Cal decide eligibility, authorized tasks, and who can be paid. California Home Help explains the statewide program and can help you organize the packet. Next step: Find Sonoma County on the CDSS county IHSS office list, confirm Medi-Cal, and submit SOC 295 for the parent who lives in the county. URL: https://californiahomehelp.com/guides/sonoma-county-ihss ### IHSS in Ventura County Ventura County families apply for In-Home Supportive Services through the county office on the CDSS list, not through unofficial Los Angeles numbers. Statewide Medi-Cal rules apply. The county assesses need at home and enrolls providers after orientation and required forms. Who decides: Ventura County IHSS and Medi-Cal decide eligibility, authorized tasks, and who can be paid. California Home Help explains the program and can help you line up the packet. Next step: Open the CDSS county IHSS office list, find Ventura County, confirm Medi-Cal, and submit SOC 295 for the person who lives in the county. URL: https://californiahomehelp.com/guides/ventura-county-ihss ## Checklists and next steps What to do after you apply, after the notice, or when something in the file is stuck. ### An IHSS Paperwork Checklist for California Families Work the IHSS packet in order: confirm Medi-Cal, submit SOC 295, return SOC 873, complete the home assessment, read the notice, finish provider enrollment if you will give the care, then set up timesheets and EVV. Timing is local. A missing page is the usual stall, not a missing diagnosis stack. Who decides: Your county IHSS office and Medi-Cal decide when a file is complete, who is eligible, and which tasks are authorized. This checklist is the family side of the same path. Next step: Print or copy this list, check Medi-Cal status first, and put dated copies of each finished page in one folder. URL: https://californiahomehelp.com/guides/ihss-paperwork-checklist ### Changing an IHSS Provider in California The IHSS recipient generally hires and can end the individual provider relationship. A new person must finish county enrollment before the State can pay them for authorized hours. Tell the county who is stopping and who is starting so timesheets and EVV follow the right provider. Who decides: Your parent, as the recipient and usual employer, chooses the individual provider. The county IHSS office and Public Authority process enrollment. The State issues pay after enrollment and authorized timesheets. Next step: Ask the county how to remove or end the current provider on the case and how the new person starts orientation and provider forms. URL: https://californiahomehelp.com/guides/changing-ihss-provider ### Checklist after an IHSS Notice of Action When the Notice of Action arrives, read the authorized tasks, confirm who the provider will be, finish enrollment if it is still open, set up timesheets and EVV, and ask whether a Medi-Cal share of cost will affect the warrant. The notice is the plan that counts. Who decides: The county IHSS office issued the notice and processes enrollment and timesheets. Medi-Cal decides share of cost. The State issues the provider payment. Next step: Read the notice all the way through, file a copy, and check enrollment and timesheet setup before you expect a paycheck. URL: https://californiahomehelp.com/guides/after-notice-of-action-checklist ### How California Home Help Assists with IHSS Paperwork California Home Help is how Sevah’s home care team helps families stay home and navigate IHSS and Medi-Cal paperwork. Coordinators can help you organize forms, track missing pages, and prepare for county steps. Your county IHSS office and Medi-Cal still decide eligibility, hours, and who can be paid. Who decides: Your county IHSS office and Medi-Cal decide eligibility, authorized tasks and hours, and provider enrollment. California Home Help helps you gather a complete packet for those offices to review. Next step: Read the adult-child path on the families page, then use get-started if you want a coordinator to sit with the packet while the county remains the decision-maker. URL: https://californiahomehelp.com/guides/california-home-help-how-we-help ### If IHSS Hours Seem Lower than the Help You Give The Notice of Action is the authorized plan, even when the family already gives more help. Re-read the tasks, compare them to a typical day, ask the worker how a later assessment works if needs changed, and read the hearing steps printed on the notice. Do not invent a deadline or a statewide hour cap. Who decides: The county IHSS social worker authorized the hours using state assessment tools. A hearing, if you request one, is the process the notice describes. Medi-Cal eligibility still sits underneath. Next step: Sit with the notice and a typical-day list, then call or write the listed worker with specific tasks you think were missed, and read the hearing language on the notice. URL: https://californiahomehelp.com/guides/if-ihss-hours-seem-low ### IHSS Workweek and Overtime Basics IHSS providers work from authorized hours on the Notice of Action. Workweek and overtime rules exist, and the details are local and change. Ask your county IHSS office or Public Authority how a workweek is counted, when overtime applies, and how to claim it. Do not use a statewide number from memory. Who decides: The county and the local employer of record apply workweek and overtime rules. The social worker authorizes tasks and hours. The State issues pay on accepted timesheets. Next step: Read the Notice of Action, then ask the county or Public Authority how the workweek, overtime, and timesheets work for your provider type, including live-in if that applies. URL: https://californiahomehelp.com/guides/ihss-workweek-and-overtime-basics ### Moving to Another California County with IHSS IHSS exists in every California county, and the county where your parent lives runs the local case. When the home moves, ask the old office and the new office what they transfer, what they need again, and how provider enrollment and timesheets follow the new address. Do not invent a processing time. Who decides: The new county IHSS office and Medi-Cal run the case after the move. The old county can tell you what they send. Hourly rates and some local rules can change with the new employer of record. Next step: Write the old and new addresses and move date, then ask both county IHSS offices on the CDSS list what they need to transfer the case. URL: https://californiahomehelp.com/guides/moving-counties-with-ihss ### Talking to a County IHSS Office Find the county IHSS office on the CDSS list, ask one clear question with the case number, and put names, dates, and missing-page requests in writing when you can. Daily status calls rarely move a complete file. Workers often cannot speak with an adult child until that is in writing. Who decides: The county IHSS office assigned to your parent’s home runs the local case. Medi-Cal may be a different unit in the same building. CDSS publishes the office list. It does not staff your phone call. Next step: Look up the county on the CDSS county IHSS office list, write the case number and your question, and ask how you can be listed if you need a callback. URL: https://californiahomehelp.com/guides/talking-to-county-ihss-office ## All guide URLs - https://californiahomehelp.com/guides/ihss-assessment-visit-family-checklist - https://californiahomehelp.com/guides/adding-or-switching-family-ihss-provider - https://californiahomehelp.com/guides/after-hospital-discharge-ihss - https://californiahomehelp.com/guides/aged-blind-disabled-ihss - https://californiahomehelp.com/guides/ihss-paperwork-checklist - https://californiahomehelp.com/guides/applying-for-ihss-while-medi-cal-pending - https://californiahomehelp.com/guides/apply-for-medi-cal-benefitscal - https://californiahomehelp.com/guides/asking-for-new-ihss-assessment-after-change - https://californiahomehelp.com/guides/asking-county-to-speak-with-you - https://californiahomehelp.com/guides/authorized-ihss-tasks-vs-companionship - https://californiahomehelp.com/guides/spouse-ihss-provider-enrollment-path - https://californiahomehelp.com/guides/can-adult-child-be-paid-ihss - https://californiahomehelp.com/guides/paid-to-care-for-parent-bay-area - https://californiahomehelp.com/guides/ihss-after-grandparent-fall - https://californiahomehelp.com/guides/changing-ihss-provider - https://californiahomehelp.com/guides/after-notice-of-action-checklist - https://californiahomehelp.com/guides/choosing-an-ihss-provider - https://californiahomehelp.com/guides/common-ihss-forms-explained - https://californiahomehelp.com/guides/coordinating-siblings-ihss - https://californiahomehelp.com/guides/electronic-visit-verification-ihss - https://californiahomehelp.com/guides/family-members-as-ihss-providers - https://californiahomehelp.com/guides/family-provider-medi-cal-income-myths - https://californiahomehelp.com/guides/friends-neighbors-ihss-providers - https://californiahomehelp.com/guides/get-paid-to-care-for-parent-california - https://californiahomehelp.com/guides/being-listed-on-parent-ihss-case - https://californiahomehelp.com/guides/help-parent-apply-ihss-after-hospital - https://californiahomehelp.com/guides/helping-a-parent-apply-for-ihss - https://californiahomehelp.com/guides/hospital-discharge-medi-cal-and-ihss-together - https://californiahomehelp.com/guides/how-ihss-works-step-by-step - https://californiahomehelp.com/guides/california-home-help-how-we-help - https://californiahomehelp.com/guides/ihss-hourly-task-guidelines - https://californiahomehelp.com/guides/ihss-timesheets-how-they-work - https://californiahomehelp.com/guides/medi-cal-and-ihss-together - https://californiahomehelp.com/guides/how-share-of-cost-affects-provider-check - https://californiahomehelp.com/guides/how-to-get-soc-873-signed - https://californiahomehelp.com/guides/ihss-notice-of-action-explained - https://californiahomehelp.com/guides/if-ihss-hours-seem-low - https://californiahomehelp.com/guides/accompaniment-to-appointments-ihss - https://californiahomehelp.com/guides/ihss-vs-nursing-facility - https://californiahomehelp.com/guides/ihss-backpay-from-application-date - https://californiahomehelp.com/guides/ihss-eligibility-california - https://californiahomehelp.com/guides/evv-methods-esp-phone-app - https://californiahomehelp.com/guides/ihss-for-children-california - https://californiahomehelp.com/guides/ihss-functional-index-rankings - https://californiahomehelp.com/guides/yard-hazard-and-heavy-cleaning-ihss - https://californiahomehelp.com/guides/alameda-county-ihss - https://californiahomehelp.com/guides/contra-costa-county-ihss - https://californiahomehelp.com/guides/fresno-county-ihss - https://californiahomehelp.com/guides/kern-county-ihss - https://californiahomehelp.com/guides/los-angeles-county-ihss - https://californiahomehelp.com/guides/orange-county-ihss - https://californiahomehelp.com/guides/riverside-county-ihss - https://californiahomehelp.com/guides/sacramento-county-ihss - https://californiahomehelp.com/guides/san-bernardino-county-ihss - https://californiahomehelp.com/guides/san-diego-county-ihss - https://californiahomehelp.com/guides/san-francisco-ihss - https://californiahomehelp.com/guides/san-joaquin-county-ihss - https://californiahomehelp.com/guides/san-mateo-county-ihss - https://californiahomehelp.com/guides/santa-clara-county-ihss - https://californiahomehelp.com/guides/sonoma-county-ihss - https://californiahomehelp.com/guides/ventura-county-ihss - https://californiahomehelp.com/guides/ihss-overtime-official-workweek-guidance - https://californiahomehelp.com/guides/ihss-paramedical-services - https://californiahomehelp.com/guides/ihss-protective-supervision - https://californiahomehelp.com/guides/ihss-provider-enrollment-steps - https://californiahomehelp.com/guides/ihss-provider-orientation - https://californiahomehelp.com/guides/ihss-orientation-online-or-in-person - https://californiahomehelp.com/guides/ihss-sub-programs-pcsp-cfco-ipo-residual - https://californiahomehelp.com/guides/ihss-vs-home-health-california - https://californiahomehelp.com/guides/ihss-workweek-and-overtime-basics - https://californiahomehelp.com/guides/keeping-a-task-calendar-for-home-care - https://californiahomehelp.com/guides/keeping-a-job-while-ihss-provider - https://californiahomehelp.com/guides/keeping-copies-of-ihss-forms - https://californiahomehelp.com/guides/livescan-for-new-ihss-providers - https://californiahomehelp.com/guides/live-in-ihss-provider-soc-2298 - https://californiahomehelp.com/guides/live-in-ihss-wages-and-magi-medi-cal - https://californiahomehelp.com/guides/medi-cal-home-care-california - https://californiahomehelp.com/guides/medi-cal-vs-medicare-home-care - https://californiahomehelp.com/guides/medi-cal-renewal-and-ihss - https://californiahomehelp.com/guides/medi-cal-share-of-cost-and-ihss - https://californiahomehelp.com/guides/memory-changes-and-ihss-assessment - https://californiahomehelp.com/guides/moving-elder-to-california-medi-cal-then-ihss - https://californiahomehelp.com/guides/moving-counties-with-ihss - https://californiahomehelp.com/guides/preparing-for-ihss-home-visit - https://californiahomehelp.com/guides/protective-supervision-explained-for-families - https://californiahomehelp.com/guides/regional-center-vs-ihss-personal-assistance - https://californiahomehelp.com/guides/share-of-cost-questions-to-ask-county - https://californiahomehelp.com/guides/sharing-ihss-hours-across-providers - https://californiahomehelp.com/guides/soc-873-explained - https://californiahomehelp.com/guides/start-ihss-application-phone-office-forms - https://californiahomehelp.com/guides/staying-home-with-ihss-california - https://californiahomehelp.com/guides/talking-to-county-ihss-office - https://californiahomehelp.com/guides/talking-with-parent-about-ihss - https://californiahomehelp.com/guides/public-authority-registry-ihss - https://californiahomehelp.com/guides/first-week-helping-parent-stay-home - https://californiahomehelp.com/guides/ihss-health-care-certification-soc-873 - https://californiahomehelp.com/guides/provider-agreement-soc-846 - https://californiahomehelp.com/guides/ihss-background-check-doj - https://californiahomehelp.com/guides/ihss-recipient-is-the-employer - https://californiahomehelp.com/guides/soc-295-ihss-application - https://californiahomehelp.com/guides/soc-426-provider-enrollment-form - https://californiahomehelp.com/guides/tracking-ihss-paperwork - https://californiahomehelp.com/guides/transferring-ihss-when-you-change-counties - https://californiahomehelp.com/guides/two-ihss-cases-in-one-home - https://californiahomehelp.com/guides/understanding-ihss-notice-and-hearing-rights - https://californiahomehelp.com/guides/benefitscal-for-aging-parent - https://californiahomehelp.com/guides/ihss-and-home-health-together - https://californiahomehelp.com/guides/ihss-for-aging-parents - https://californiahomehelp.com/guides/finding-a-provider-on-the-public-authority-list - https://californiahomehelp.com/guides/living-at-home-ihss-own-home-rule - https://californiahomehelp.com/guides/what-happens-after-you-apply-for-ihss - https://californiahomehelp.com/guides/incomplete-ihss-packet - https://californiahomehelp.com/guides/what-ihss-covers-personal-care - https://californiahomehelp.com/guides/what-is-ihss-california - https://californiahomehelp.com/guides/ihss-in-home-assessment-what-to-expect - https://californiahomehelp.com/guides/first-ihss-paycheck-what-to-expect - https://californiahomehelp.com/guides/what-to-say-at-ihss-assessment - https://californiahomehelp.com/guides/what-to-send-with-ihss-application - https://californiahomehelp.com/guides/ihss-annual-reassessment-what-happens - https://californiahomehelp.com/guides/parent-as-ihss-employer-family-roles - https://californiahomehelp.com/guides/parent-of-minor-ihss-provider - https://californiahomehelp.com/guides/when-a-relative-moves-in-to-give-care - https://californiahomehelp.com/guides/spouse-as-ihss-provider-california - https://californiahomehelp.com/guides/adult-grandchild-as-ihss-provider - https://californiahomehelp.com/guides/evv-problems-who-to-call - https://californiahomehelp.com/guides/when-does-ihss-pay-start - https://californiahomehelp.com/guides/who-can-be-paid-ihss-relatives - https://californiahomehelp.com/guides/who-decides-ihss-hours - https://californiahomehelp.com/guides/who-county-can-talk-to-on-family-ihss-case - https://californiahomehelp.com/guides/why-ihss-is-not-around-the-clock - https://californiahomehelp.com/guides/working-parent-ihss-provider-child